Can't login

Discussion in 'Player Support' started by gamemaster27, Nov 21, 2012.

  1. gamemaster27

    A friend of mine can' t log in, though we are sure he uses the right name and password.
    he was able to download the game but when he tried to log in, but it didn' t work, it always
    told him that the account name and the password is wrong though it absolutely surely is right.
    What shall he do to be able to log in ?

    Please reply. Thanks.
  2. TSR AlexS Customer Service

    Hey Gamemaster. We definitely want to help your friend get into the game. I'd recommend he submit a ticket to our accounts/billing team so we can assist him in accessing it.
  3. gamemaster27

    And how can he submit such a ticket ? Hopefully this doesn't cost anything, though this is free to play game
  4. TSR-SeanF Customer Service

    Opening a ticket with us is absolutely free. You can open a support ticket at the following page:

    http://help.station.sony.com/app/ask