Appcrash error

Discussion in 'Player Support' started by tigo, Nov 21, 2012.

  1. tigo

    My planetside always has an error after 5-10min. name is appcrash

    Thats the report

    Version=1
    EventType=APPCRASH
    EventTime=129905559555203049
    ReportType=2
    Consent=1
    ReportIdentifier=4937854a-f05e-11e1-a216-c86000df030a
    IntegratorReportIdentifier=49378549-f05e-11e1-a216-c86000df030a
    WOW64=1
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=PlanetSide2.exe
    Sig[1].Name=Application Version
    Sig[1].Value=0.0.0.0
    Sig[2].Name=Application Timestamp
    Sig[2].Value=5036b993
    Sig[3].Name=Fault Module Name
    Sig[3].Value=PlanetSide2.exe
    Sig[4].Name=Fault Module Version
    Sig[4].Value=0.0.0.0
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=5036b993
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=00c0534a
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7601.2.1.0.256.1
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=2057
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=0a9e
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=0a9e
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
    UI[2]=C:\Games\PlanetSide 2 Beta\PlanetSide2.exe
    UI[3]=PlanetSide2.exe has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Games\PlanetSide 2 Beta\PlanetSide2.exe
    LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
    LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
    LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\syswow64\USER32.dll
    LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
    LoadedModule[6]=C:\Windows\syswow64\LPK.dll
    LoadedModule[7]=C:\Windows\syswow64\USP10.dll
    LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
    LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
    LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
    LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
    LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
    LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
    LoadedModule[14]=C:\Windows\syswow64\SHELL32.dll
    LoadedModule[15]=C:\Windows\syswow64\SHLWAPI.dll
    LoadedModule[16]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec8 3dffa859149af\COMCTL32.dll
    LoadedModule[17]=C:\Windows\system32\WINMM.dll
    LoadedModule[18]=C:\Windows\system32\DINPUT8.dll
    LoadedModule[19]=C:\Windows\system32\VERSION.dll
    LoadedModule[20]=C:\Windows\syswow64\WS2_32.dll
    LoadedModule[21]=C:\Windows\syswow64\NSI.dll
    LoadedModule[22]=C:\Windows\syswow64\ole32.dll
    LoadedModule[23]=C:\Windows\system32\MSACM32.dll
    LoadedModule[24]=C:\Games\PlanetSide 2 Beta\ApexFramework_x86.dll
    LoadedModule[25]=C:\Games\PlanetSide 2 Beta\PhysX3Common_x86.dll
    LoadedModule[26]=C:\Games\PlanetSide 2 Beta\PhysX3CharacterKinematic_x86.dll
    LoadedModule[27]=C:\Games\PlanetSide 2 Beta\PhysX3Cooking_x86.dll
    LoadedModule[28]=C:\Games\PlanetSide 2 Beta\PhysX3_x86.dll
    LoadedModule[29]=C:\Windows\system32\WSOCK32.dll
    LoadedModule[30]=C:\Windows\system32\d3dx9_43.dll
    LoadedModule[31]=C:\Windows\system32\d3d9.dll
    LoadedModule[32]=C:\Windows\system32\d3d8thk.dll
    LoadedModule[33]=C:\Windows\system32\dwmapi.dll
    LoadedModule[34]=C:\Windows\syswow64\PSAPI.DLL
    LoadedModule[35]=C:\Windows\system32\apphelp.dll
    LoadedModule[36]=C:\Windows\AppPatch\AcLayers.DLL
    LoadedModule[37]=C:\Windows\syswow64\OLEAUT32.dll
    LoadedModule[38]=C:\Windows\system32\USERENV.dll
    LoadedModule[39]=C:\Windows\system32\profapi.dll
    LoadedModule[40]=C:\Windows\system32\WINSPOOL.DRV
    LoadedModule[41]=C:\Windows\system32\MPR.dll
    LoadedModule[42]=C:\Windows\system32\IMM32.DLL
    LoadedModule[43]=C:\Windows\syswow64\MSCTF.dll
    LoadedModule[44]=C:\Windows\system32\uxtheme.dll
    LoadedModule[45]=C:\Program Files (x86)\FRAPS\FRAPS32.DLL
    LoadedModule[46]=c:\PROGRA~2\mcafee\SITEAD~1\saHook.dll
    LoadedModule[47]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6 975e2bd6f2b2\comctl32.dll
    LoadedModule[48]=C:\Windows\syswow64\SETUPAPI.dll
    LoadedModule[49]=C:\Windows\syswow64\CFGMGR32.dll
    LoadedModule[50]=C:\Windows\syswow64\DEVOBJ.dll
    LoadedModule[51]=C:\Windows\syswow64\CLBCatQ.DLL
    LoadedModule[52]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[53]=C:\Windows\system32\rsaenh.dll
    LoadedModule[54]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[55]=C:\Windows\system32\HID.DLL
    LoadedModule[56]=C:\Windows\syswow64\WINTRUST.dll
    LoadedModule[57]=C:\Windows\syswow64\CRYPT32.dll
    LoadedModule[58]=C:\Windows\syswow64\MSASN1.dll
    LoadedModule[59]=C:\Windows\system32\aticfx32.dll
    LoadedModule[60]=C:\Windows\system32\atiu9pag.dll
    LoadedModule[61]=C:\Windows\system32\atiumdag.dll
    LoadedModule[62]=C:\Windows\system32\atiumdva.dll
    LoadedModule[63]=C:\Windows\system32\mswsock.dll
    LoadedModule[64]=C:\Windows\System32\wshtcpip.dll
    LoadedModule[65]=C:\Windows\System32\MMDevApi.dll
    LoadedModule[66]=C:\Windows\System32\PROPSYS.dll
    LoadedModule[67]=C:\Windows\system32\wdmaud.drv
    LoadedModule[68]=C:\Windows\system32\ksuser.dll
    LoadedModule[69]=C:\Windows\system32\AVRT.dll
    LoadedModule[70]=C:\Windows\system32\AUDIOSES.DLL
    LoadedModule[71]=C:\Windows\system32\msacm32.drv
    LoadedModule[72]=C:\Windows\system32\midimap.dll
    LoadedModule[73]=C:\Games\PlanetSide 2 Beta\APEX_BasicIOS_x86.dll
    LoadedModule[74]=C:\Games\PlanetSide 2 Beta\APEX_ParticleIOS_x86.dll
    LoadedModule[75]=C:\Games\PlanetSide 2 Beta\APEX_IOFX_x86.dll
    LoadedModule[76]=C:\Games\PlanetSide 2 Beta\APEX_Emitter_x86.dll
    LoadedModule[77]=C:\Games\PlanetSide 2 Beta\APEX_IOFX_Legacy_x86.dll
    LoadedModule[78]=C:\Games\PlanetSide 2 Beta\APEX_Emitter_Legacy_x86.dll
    LoadedModule[79]=C:\Games\PlanetSide 2 Beta\APEX_TurbulenceFS_x86.dll
    LoadedModule[80]=C:\Games\PlanetSide 2 Beta\APEX_BasicFS_x86.dll
    LoadedModule[81]=C:\Games\PlanetSide 2 Beta\APEX_FieldSampler_x86.dll
    LoadedModule[82]=C:\Games\PlanetSide 2 Beta\APEX_Common_Legacy_x86.dll
    LoadedModule[83]=C:\Games\PlanetSide 2 Beta\APEX_Framework_Legacy_x86.dll
    LoadedModule[84]=C:\Games\PlanetSide 2 Beta\APEX_DynamicSystem_x86.dll
    LoadedModule[85]=C:\Windows\system32\NLAapi.dll
    LoadedModule[86]=C:\Windows\system32\napinsp.dll
    LoadedModule[87]=C:\Windows\system32\pnrpnsp.dll
    LoadedModule[88]=C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
    LoadedModule[89]=C:\Windows\system32\DNSAPI.dll
    LoadedModule[90]=C:\Windows\System32\winrnr.dll
    LoadedModule[91]=C:\Windows\system32\wshbth.dll
    LoadedModule[92]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
    LoadedModule[93]=C:\Windows\system32\Iphlpapi.DLL
    LoadedModule[94]=C:\Windows\system32\WINNSI.DLL
    LoadedModule[95]=C:\Windows\System32\fwpuclnt.dll
    LoadedModule[96]=C:\Windows\system32\rasadhlp.dll
    LoadedModule[97]=C:\Program Files (x86)\ASUS\AI Suite II\Wi-Fi GO!\AssistTools\WiFiGO_HookKey.dll
    LoadedModule[98]=C:\Program Files (x86)\ASUS\AI Suite II\TurboV EVO\HookKey32.dll
    LoadedModule[99]=C:\Games\PlanetSide 2 Beta\vivoxsdk.dll
    LoadedModule[100]=C:\Games\PlanetSide 2 Beta\ortp.dll
    LoadedModule[101]=C:\Games\PlanetSide 2 Beta\libsndfile-1.dll
    LoadedModule[102]=C:\Games\PlanetSide 2 Beta\vivoxoal.dll
    LoadedModule[103]=C:\Windows\system32\SensApi.dll
    LoadedModule[104]=C:\Windows\system32\dsound.dll
    LoadedModule[105]=C:\Windows\system32\POWRPROF.dll
    LoadedModule[106]=C:\Windows\system32\dhcpcsvc.DLL
    LoadedModule[107]=C:\Windows\System32\wship6.dll
    LoadedModule[108]=C:\Windows\system32\dhcpcsvc6.DLL
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=PlanetSide2.exe
    AppPath=C:\Games\PlanetSide 2 Beta\PlanetSide2.exe
    • Up x 1
  2. tigo

    and this

    Problem Event Name: APPCRASH
    Application Name: PlanetSide2.exe
    Application Version: 0.0.0.0
    Application Timestamp: 505506e6
    Fault Module Name: PlanetSide2.exe
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 505506e6
    Exception Code: c0000005
    Exception Offset: 003bebbb
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
  3. Anasyn

    I have had a couple of crashes with the physx.dll too, here is my report

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: PlanetSide2.exe
    Application Version: 0.0.0.0
    Application Timestamp: 50adc7c5
    Fault Module Name: PhysX3CharacterKinematic_x86.dll
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 50ad67d5
    Exception Code: c0000005
    Exception Offset: 00002ed0
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Game restarted fine but... why do crashes only happen when I'm doing well :(
  4. suzuki834

    pretty much exact same error report
  5. S3ntinel

    Same here.
  6. suzuki834

    its funny too the only response from any staff iv seen on this topic was some Tech support guy blaming our computers

    let me guess you guys have 32bit os and an AMD card?
  7. Meta Haze

    I'm telling you its nothing to do with and AMD card suzuki834.....I am using a Radeon HD 6670.. That is not the problem. Besides PhysX is actually NVIDIA only..
    The only thing wrong with 32 bit at the moment is the memory issue.

    PhysX is broken in this game, and is disabled.. I would have no idea why you would be getting an error related to it. Try validating game files, running PS2 as Administrator, turning Antivirus off. Any of those things..
  8. suzuki834

    there was another poston the crashing and there was not a single nvidia user with the problem (or atleast none that stated there specs) and i too have a 6670 and we both had the same crash
  9. AngelSnypz

    got the exact same appcrash events. however mine crashes during the launch from the splash screen to the character create screen. running Win8 64bit and a 7690m XT
  10. Wallace73

    I get same crash. Running Win8 x64 with a 560gt with newest 310 drivers and it still crashes.
  11. Vivianite

    EVGA 550 ti and i get this crash occasionally. ever since i disabled shadows however, i have yet to receive this error. the fualting ddl though has something to do with the PhysX3Common_x86.dll file.
  12. AlphaStorm

    So what are u guys saying people who get this crash should try doing to make it stop?
  13. AlphaStorm

    I have the Intel I5-2320 CPU 3.00Ghz, Amd radeon 6670 graphics card and i'm running Windows 7 64bit, but for some reason i get this crash for most games i just started getting them a month or 2 ago, i've just been playing lower quality games
  14. ironeddie

    My latest crashes seem to be related to this .dll file at least that's what event viewer tells me. I'm running windows 8 64bit & have a NVidia GeForce gtx 560ti graphics card. Crashes always seem to happen in medium to heavy combat, but looking at my resource monitor whilst in game my CPU which is an intel core 2 quad running at 2.7Ghz never seems overly taxed, nor my system memory or network. I get an ok frame rate to even in heavy combat.

    Its frustrating & makes me laugh since I played the beta & that never crashed on me, the moment the game was properly released I've had it crashing for one reason or another.