Am i being stupid here?

I am currently having an ongoing discussion with the customer support "specialists".

My issue is this, I bought all of my camo's (some 12 of them) when they were sold as three items, one for the weapon, one for the armor and one for the vehicle. This equates to 1500 smedbucks per camo set. Since then, they have put all of the camos into a single item which costs 500 smedbucks.

They quite obviously knew they were going to do this as part of the business model and yet they offer zero compensation to players who have purchased the camos at the triple rates?

How is this anything less than a scam?! When they screwed up the alpha squad boosts and early game boosts, they all got replaced and reimbursed. I really fail to see how this is any different.

Oh in case I need to say it, I was not asking for financial reimbursement. I merely asked that the offset balance be returned in the form of smedbucks which I would then re inject back into the game.

They should make it like League of Legends. Characters go on sale. If you bought the character at full price right before the sale, you file a ticket and they refund you the money.

You're not gonna get a refund, just drop it.

Errr...

You go into a market and see that they have eggs for sale, at $5 for a dozen. You think to yourself that this is a reasonable price, so you buy those 12 eggs for $5. You happily enjoy those eggs.

A few months later you go back to the market and now see a sign that eggs are on sale at 3 dozen for $5. What is this madness?!? They dared to lower their prices? The injustice of it all!

Angrily you approach the market manager and complain that other people are getting more eggs for less money than for what you paid long ago. You demand a $3.30 gift certificate as compensation for your... loss.

I think most of us would agree that you'd be (politely) laughed out of the market.

Additionally, you should know that I'm one of those people who bought the three different infantry, vehicle, and weapon camouflages when they were separate... and I have no problems with what happened afterwards.

just dont bother buying camos

you can do whatever you want with your money, and im glad that youre paying into a game you love, ps2 needs more income, but since reskins dont really do anything use your smedbucks for weapons which will help you as well as be shiny

I think buying cosmetics is pretty noble... it's sort of purposefully putting your money into something that won't give you a significant advantage over a player of like skill and cert-count who didn't spend money. It's about as harmless of a way as you can get to support a F2P game.

fair enough, i meant more like buy a gold mkv instead of a normal one

wait a minute...

wasn't this part of the x-factioning (and all SC purchases to all accounts) of camo's as well?

I think they refunded in form of certs, 500 certs per camo dupe.

It was a HUGE cert grant shortly after launch. Dude, those were combined a LONG *** time ago

Oh yeah, those almost never go on sale.

They still go on sale though.

In any case, yeah...

you agreed to a certain price, at a certain time, for a certain product.

Later that price changes. They aren't beholden to forever give you the new lower future discounted prices and refund you....

otherwise literally no product could ever afford to go on sale or reduce price over time. They'd have to pay out all prior customers.

No, for 'all NS for all accounts' they made cert refunds. As far, as i know, it was a lottery in practise - You could get 10k serts even if You didn't buy anything at all. Camos were consolidated into one item much later (6 months or so).

I understand Your argumentation, but as mentioned before, for consolidating NS weapons into one item there were refunds, but for consolidating camos into one item there were none. Personally, i am not mad because someone bought more for less, but that someone was given a compensation for similar situation and i wasn't.

Oh, well, nbd. Not the only time something like that happened with something I bought.

I only had like 3-4 dupes (and dupes, not all 3) instead of 12 full sets... but the point still stands that prices change.

****, look at oil.

It's not about the price change, but how SOE treated their customers in face of these changes. Let's use the market example:

SOE: Hello Customer1, The eggs that you bought yesterday are now cheaper, but don't be sad. Here, have this candy bar as a compensation.
Customer2: Hello, i bought oranges yesterday and they are now cheaper, just like the eggs, so i was thi...
SOE: Go away, peasant!

I don't know about you but I got a refund of sc and certs from an update that re.oved or merged a bunch of items....

Don't dwell on the past, plan for the future.

I think it was a fair trade, at least for me. I had bought also complete sets of some camos, but also single ones, which then became a full set for me. Of course if you had no single camos and only full sets, then I understand your frustration, but there´s really nothing you can do about it.

I can understand your frustration, truly, it happened to me and a lot of other people but it might be best to just let it go. Look at it as a generous donation to the devs. They need income just like anybody else.

My arguement was that I bought 3 oranges for 1500sc only to have my oranges turned into a single lemon worth 500 sc with no repercussions. That to me is absurd. I understand reductions in pricings and thats fine. But straight out deletion of stuff is not.

First, they offered certs for the NS weapon refund, correct? So not the same as asking for "smedbucks" since cosmetic items can only be bought with station cash.
Second, you say that they obviously knew they would do this from the beginning. How are those SOE (DBG) sales meetings since you have such good insider info. I doubt this was the initial plan because why agree way in the future that you're going to give a permanent discount if you can just keep the price high and make more money. I'm fairly certain from an economics standpoint that they looked at how the cosmetics were selling and re-evaluated what the new price point would be.

Otherwise if they had always had this planned and you could count that as fraud, then I want a refund for every newly released game I've ever bought since they knew that as demand dropped they were going to lower the price to keep the money flowing.

Market price fluctuations and alterations is not a scam. They offered something at a cost. You bought it. The offer was later altered and so was the cost.

At the time it was a fair deal to you, else you would not have agreed to it.

I can't recall at this point if I ever got anything back from my triple camo purchases, my guns that later became free (like the one of the semi-auto shotguns and the lottery guns you get to pick from) or alterations that later makes completely different weapons (hello Striker).

But your oranges didn't turn into a single lemon.

The day before the pricing change you had camouflage coverage for your infantry, weapons, and vehicles.

The day after the pricing change you still had camouflage coverage for your infantry, weapons, and vehicles.

Nothing changed. You didn't lose anything. Your three oranges were still three oranges in the exact same way that they were before. The only difference is that now you can buy those three oranges for a third of the price.

If you can show in some qualitative or quantitative way that your camouflage was somehow different after the pricing change, then maybe you have a point. But apart from price, your camouflage was essentially the same throughout.