[COBALT (EU)] Extremely bad ping!

Discussion in 'Player Support' started by mer1c, Oct 19, 2014.

  1. mer1c

    Thank you for another great weekend, SOE!

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    Two months now and still no response (here on the forums, twitter facebook) or a fix...
    • Up x 1
  2. A3DELITIST

    The thing that worries me the most is that despite the player base contiually falling at an alarming rate, the ping issue seem to get worse. Should it not be the other way round? less players, less server load, better server performance?

    I dont understand it at all.
  3. Thunde333

    Today I got 350-700ping on Cobalt :/
    Cant play with these high pings.
  4. mer1c

    So, looks like the issue is back. Not to the same extend like it was in October but nonetheless it's killing the fun.

    Ping 180-350 in an empty warpgate...

    PromptCritical was asking for trace routes on reddit (http://www.reddit.com/r/Planetside/comments/2pexr2/eu_server_latency_issues/) but no statement since.

    Can we expect a fix before the holidays or do we have to play with a broken ping until next year???
  5. ZDarkShadowsZ

    Started playing a battle with 24-48 on both sides. Huge ping and then CTD.

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  6. R0bH

    Got the same problem. This is ridicoulus. The ping is rising from 180 ms base to 22000 ms. This game is so dead...
  7. Lauhra

    Not only Cobalt - Miller ist laggy as hell,too.
    I've got a 15k Ping right now, like most in my squad.

    BEST.PING.EVER. Thanks, Sony Offline Entertainment

    Since i loved to play PS1 which had an montly fee i also pay for PS2.
    "Support Level: Auraxium" it says - but this will be my last Month as an Premium-Player because it feels like they don't even spend one dollar from my monthly fee for Servers/Hosting or anything like this.
    With a Ping of around 15.000 an Online Game is unplayable - but i've got that going for me, just waiting to be a Freemium-Player so i am not allowed to moan about stuff like this anymore.

    And if anybody from SOE should read this: Dude? If you dont reply to the Community you will loose a lot of Players (for Management: Just replace the word "Players" with "Customers", you know, this kind of People which give you Money)
    • Up x 1
  8. Gemenai

    Server: Cobalt

    11069ms
    connection: good

    What the **** SOE !?
  9. GlueHead

    197ms, 486ms, 3715ms
    from time to time and sometimes even higher.

    98% of the time it is over 150ms
  10. Undyingghost89

    Haha, what a mess. Game is unplayable due lags/pings, today it was funny seeing these massive lags and people flying all over. My scythe was running away from me, lol. :D
  11. mer1c

    Still nothing has changed. Ping unplayable high most of the time.

    Is anyone at SOE working on fixing it?! Anyone?
  12. mer1c

    Is there ever going to be a fix for that? It's prime time now and the game is unplayable for me for with pings of 180-250+...

    Code:
    C:\Users\admin>tracert 69.174.194.167
     
      1    2 ms    <1 ms    <1 ms  fritz.box [192.168.2.1]
      2    17 ms    17 ms    16 ms  dslb-178-006-208-001.178.006.pools.vodafone-ip.d
    e [178.6.208.1]
      3    17 ms    17 ms    17 ms  92.79.251.57
      4    18 ms    20 ms    19 ms  92.79.212.141
      5    26 ms    22 ms    24 ms  92.79.213.170
      6    25 ms    25 ms    26 ms  decix-1.eu.equinix.net [80.81.192.234]
      7    24 ms    24 ms    23 ms  te6-8.bg1.fr2.eu.equinix.net [217.68.145.102]
      8    31 ms    30 ms    30 ms  po9-1425.bg1.am1.eu.equinix.net [217.68.145.26]
     
      9    30 ms    30 ms    30 ms  po7.bg1.am3.eu.equinix.net [94.103.16.86]
    10    32 ms    33 ms    33 ms  po2.bg2.am3.eu.equinix.net [94.103.16.122]
    11  121 ms  120 ms  118 ms  sony.customer.am3.eu.equinix.net [5.175.82.94]
    12  123 ms  122 ms  119 ms  amspsn-liv-gw03.planetside2.com [69.174.194.167]
    And not a single response from any of the devs. Really disappointing.
  13. exFINN

    1 <1 мс 1 ms 1 ms upvel-ur-315bn [192.168.10.1]
    2 1 ms <1 мс <1 мс pppoe.opcom.ru [62.122.192.254]
    3 1 ms 1 ms 1 ms border.opcom.ru [62.122.199.254]
    4 31 ms 2 ms 2 ms m9-r0.w-ix.net [193.106.112.3]
    5 39 ms 44 ms 39 ms wix.w-ix.net [193.106.115.54]
    6 47 ms 45 ms 59 ms equinix.equinix-am1.nl-ix.net [193.239.116.207]

    7 48 ms 45 ms 50 ms po8.bg2.am3.eu.equinix.net [94.103.16.174]
    8 100 ms 101 ms 104 ms sony.customer.am3.eu.equinix.net [5.175.82.94]
    9 99 ms 96 ms 96 ms amspsn-liv-gw02.planetside2.com [69.174.194.166]

    same here
  14. Wargrim

    The same ******** has been going on on Emerald for weeks now, with no sign that anything gets done about it. I am sick and tired of this.
  15. nehylen

    Just left Cobalt with awful pings.

    - on nigh empty Hossin it jumped from 30ms to 120ms at the warpgate
    - on scarcely populated Esamir it went up to 350ms at the warpgate
    - on Amerish (very populated) it went up to 600ms

    Yet when i do a tracert, i can't see any problem. Not sure if the IP is .166 or .167, but the result was the same.

    Code:
    tracert 69.174.194.166
     
      1    <1 ms    <1 ms    <1 ms  livebox.home [192.168.1.1]
      2    2 ms    1 ms    1 ms  xx.xx.xx.xx
      3    2 ms    1 ms    1 ms  10.125.90.10
      4    2 ms    1 ms    1 ms  ae41-0.nipst101.Paris.francetelecom.net [193.252.159.26]
      5    4 ms    2 ms    3 ms  81.253.184.2
      6    3 ms    1 ms    2 ms  level3-3.GW.opentransit.net [193.251.255.218]
      7    46 ms    14 ms    13 ms  ae-237-3613.edge6.Amsterdam1.Level3.net [4.69.162.242]
      8    15 ms    14 ms    15 ms  SONY-ONLINE.edge6.Amsterdam1.Level3.net [212.72.46.190]
      9    15 ms    14 ms    14 ms  amspsn-liv-gw02.planetside2.com [69.174.194.166]
    edit: re-did it just now, and it shows a higher ping on the 8th entry (though the passage from opentransit to Amsterdam something also seems to have a slightly higher ping than it should):


    Code:
    tracert 69.174.194.166
    
      1    <1 ms    <1 ms    <1 ms  livebox.home [192.168.1.1]
      2     1 ms     1 ms     1 ms  XX.XX.XX.XX
      3     4 ms     3 ms     2 ms  10.125.90.10
      4     4 ms     3 ms     2 ms  ae41-0.nipst101.Paris.francetelecom.net [193.252.159.26]
      5     5 ms     3 ms     3 ms  81.253.184.2
      6     2 ms     3 ms     2 ms  level3-3.GW.opentransit.net [193.251.255.218]
      7    24 ms    14 ms    14 ms  ae-237-3613.edge6.Amsterdam1.Level3.net [4.69.162.242]
      8    27 ms   209 ms   237 ms  SONY-ONLINE.edge6.Amsterdam1.Level3.net [212.72.46.190]
      9    14 ms    14 ms    14 ms  amspsn-liv-gw02.planetside2.com [69.174.194.166]
    Itinéraire déterminé.
    
  16. mer1c

    The IP of Cobalt is the one with .167 at the end.

    Sometimes tracert shows no high ping at all but I still have a very high ping ingame. Ping to the gameserver according to tracert is like 50ms but ingame I have 350ms. I'm no network technician so I really don't have a clue what's going on and what's causing it.

    However I don't have high pings in any other games I play, it's solely Planetside 2 where I get pings of 200+ (even in an empty warpgate, as mentioned earlier).
  17. Kreszenz

    I think the same man!
    Unfortunately I have completed a one-year subscription, which was a mistake.

    I am really disappointed by SOE.
  18. volth

    I get 200-350ping today :/
  19. mer1c

    Well, situation just got out of hand! W T H is going on SOE?!

    Pings/tracert from Saturday, January 10, 22:00 CET / 13:00 PST:

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    Corresponding traceroute:

    Code:
    C:\Users\admin>tracert 69.174.194.167
     
      1    <1 ms    <1 ms    <1 ms  fritz.box [192.168.2.1]
      2    17 ms    16 ms    16 ms  dslb-178-006-208-001.178.006.pools.vodafone-ip.de [178.6.208.1]
      3  112 ms  140 ms  166 ms  92.79.251.57
      4    19 ms    18 ms    19 ms  92.79.212.141
      5    24 ms    27 ms    25 ms  92.79.213.170
      6    26 ms    24 ms    26 ms  decix-1.eu.equinix.net [80.81.192.234]
      7    24 ms    24 ms    23 ms  te6-8.bg1.fr2.eu.equinix.net [217.68.145.102]
      8    30 ms    29 ms    30 ms  po9-1425.bg1.am1.eu.equinix.net [217.68.145.26]
      9    29 ms    30 ms    31 ms  po7.bg1.am3.eu.equinix.net [94.103.16.86]
    10    33 ms    33 ms    35 ms  po2.bg2.am3.eu.equinix.net [94.103.16.122]
    11    93 ms    95 ms    90 ms  sony.customer.am3.eu.equinix.net [5.175.82.94]
    12    94 ms    94 ms    93 ms  amspsn-liv-gw03.planetside2.com [69.174.194.167]
  20. Tetholin

    Just logged off Miller. Breaking 2.5k ping on a 35mb Down/15mb Up connection? Nah not cool.

    Also made me laugh when I saw this in the latest patch notes:


    Get your **** together.