My NS-11A Platinum has only ever unlocked for use on the one character that I entered my code initially with originally. I would like to use it with all of my medics. Do I need to create an in-game ticket for this?
No, it's only a single-character unlock, but you can use the code an unlimited number of times, so just redeem the code enough times for every character.
Another thread about the code: https://forums.station.sony.com/ps2/index.php?threads/ns-11p-and-other-codes.191571/