Cert Refund?

i just logged in and it gave me an option for a nano weave cert refund
i clicked it and i wanted to know if by refund they actually give me my certs back because i got nothing back but an empty suit slot

Can someone please give me an explanation for me not getting my promised certs?

I don't think it gave you an option. You just get the certs back.

It's not giving you an option it is telling you that it has done it.

You should have the certs you spent on them refunded and if you would like to you can buy it again.

Except I don't have the certs I invested in well over 1000 certs for almost all classes except engi and max
Still have 660 certs

Can an SOE mod or someone please answer?

contact customer support if you feel you didn't get the correct amount... a forum mod isn't going to be able to fix it for you

you can look here to see how many you should have gotten
https://forums.station.sony.com/ps2...t-clairification-and-refund-confusion.163704/

Thanks for the suggestion but it's not that I got too less it's that I got nothing
I already contacted support and no response