G25 error - was ok yesterday and has been before december...

Discussion in 'Player Support' started by TOP-Proto, Mar 2, 2013.

  1. TOP-Proto

    Hi SOE guys, i'm getting a G25 error.

    problem is my system meets the minimum system requirements.

    Any chance of fixing this please?
  2. TSR-Jesse S Customer Service

    Lets take a look at your current system specifications to start a good basis for troubleshooting. Can you provide the following information?

    OS & Service Pack:
    Processor:
    Memory:
    Video Memory:
    Video Card:
    Video Driver Version:
    Sound Card:

    Thanks!
  3. TOP-Proto

    Thanks
  4. TOP-Proto

    since the driver version has written in black... its 314.07
  5. TSR-Jesse S Customer Service

    I'd suggest running a driver clearing program (I use Driver Sweeper, myself) and removing your video card's drivers, then reinstalling the latest from NVidia's web-site. Let me know if that helps.
  6. TOP-Proto

    I solved it.

    After a small patch my game was broken.
    I had to go into steam and update my cache files there - it found over 500 out of date files and patched it up there.

    can you guys get the file verifier in the SOE launcher working properly? turned out i needed a 101mb patch to get my game files up to date.
  7. TSR-Jesse S Customer Service

  8. TOP-Proto

    just to be totally clear the steam downloaded a bunch of files but then the SOE patcher downloaded an additional 101mb file (im guessing this should have downloaded first time!)


    1 . This patch broke my game.

    **** Starting at Sat Mar 02 23:50:19 2013 with plug-in 1.0.3.183 ****
    045c-00:00:02:Checking game installation...
    045c-00:00:02:Found 245 file(s) to update.
    0270-00:00:02:Replacing Resources/Assets/Assets_018.pack
    1034-00:00:02:Replacing Resources/Assets/Assets_023.pack
    0270-00:02:36:Replacing Resources/Assets/Assets_024.pack
    0270-00:02:48:*Warning: Retrying Resources/Assets/Assets_024.pack
    1034-00:03:00:patching Resources/Assets/Assets_025.pack
    1034-00:03:12:*Warning: Retrying Resources/Assets/Assets_025.pack
    1034-00:03:16:patching Resources/Assets/Assets_026.pack
    1034-00:03:21:patching Resources/Assets/Assets_027.pack
    1034-00:03:25:patching Resources/Assets/Assets_028.pack
    1034-00:03:27:patching Resources/Assets/Assets_029.pack
    1034-00:03:31:patching Resources/Assets/Assets_030.pack
    1034-00:03:34:patching Resources/Assets/Assets_031.pack
    1034-00:03:37:patching Resources/Assets/Assets_032.pack
    1034-00:03:40:patching Resources/Assets/Assets_033.pack
    1034-00:03:45:patching Resources/Assets/Assets_034.pack
    1034-00:03:46:patching Resources/Assets/Assets_035.pack
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    0270-00:05:57:patching Resources/Assets/Assets_110.pack
    1034-00:05:58:Replacing Resources/Assets/Assets_102.pack
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    0270-00:10:52:patching Resources/Assets/Assets_254.pack
    1034-00:10:52:patching Resources/Assets/Assets_255.pack
    1034-00:10:55:Replacing Resources/Marketing/ClientStoreBillboardPanels.txt
    0270-00:10:55:Replacing APEX_BasicIOS_x86.dll
    1034-00:10:55:Replacing Resources/Particles/xml/muzzleflash/Mzl_Shotgun_VS.xml
    1034-00:10:55:Creating Resources/Particles/xml/Shell_Casing_Shotgun_NC_right.xml
    1034-00:10:55:Creating Resources/Particles/xml/Shell_Casing_Shotgun_TR_right.xml
    1034-00:10:55:Creating Resources/Particles/xml/Shell_Casing_Shotgun_VS_right.xml
    1034-00:10:55:Creating Resources/Particles/xml/Shell_Casing_Shotgun_NC_right_IS.xml
    1034-00:10:55:Replacing Resources/Particles/ActorParticleEmitterDefinitions.xml
    1034-00:10:55:Creating Resources/Particles/ShellCasing_Shotgun_NC_n_strip.dds
    1034-00:10:56:Creating Resources/Particles/ShellCasing_Shotgun_NC_strip.dds
    1034-00:10:56:Creating Resources/Particles/ShellCasing_Shotgun_TR_n_strip.dds
    1034-00:10:57:Creating Resources/Particles/ShellCasing_Shotgun_TR_strip.dds
    1034-00:10:57:Creating Resources/Particles/ShellCasing_Shotgun_VS_strip.dds
    0270-00:10:57:Replacing APEX_Common_Legacy_x86.dll
    1034-00:10:58:Creating Resources/Particles/ShellCasing_Shotgun_VS_n_strip.dds
    1034-00:10:58:Replacing APEX_Emitter_Legacy_x86.dll
    0270-00:10:59:Replacing APEX_BasicFS_x86.dll
    0270-00:11:00:patching APEX_Destructible_x86.dll
    1034-00:11:00:Replacing APEX_Emitter_x86.dll
    0270-00:11:00:Replacing APEX_Destructible_LEGACY_x86.dll
    0270-00:11:00:Replacing APEX_Loader_x86.dll
    0270-00:11:01:Replacing APEX_ParticleIOS_x86.dll
    1034-00:11:02:Replacing APEX_FieldSampler_x86.dll
    0270-00:11:02:patching APEX_DynamicSystem_x86.dll
    0270-00:11:02:patching ApexFramework_x86.dll
    0270-00:11:03:patching PhysX3_x86.dll
    1034-00:11:03:Replacing APEX_ForceField_x86.dll
    0270-00:11:03:patching PhysX3Common_x86.dll
    1034-00:11:03:Replacing APEX_Framework_Legacy_x86.dll
    1034-00:11:04:Replacing APEX_IOFX_Legacy_x86.dll
    1034-00:11:04:patching APEX_IOFX_x86.dll
    0270-00:11:05:Replacing PhysX3Cooking_x86.dll
    0270-00:11:05:Replacing PhysX3CharacterKinematic_x86.dll
    0270-00:11:05:Replacing PlanetSide2.exe
    Finished downloading 156,604,728 bytes in 798.232 seconds (196,189 bytes per second)
    Saved 6,018,844,426 bytes with delta patches

    2. this is where i tried to run the game but it wouldnt work - gave me G25 error.

    **** Starting at Sun Mar 03 00:12:06 2013 with plug-in 1.0.3.183 ****
    0fec-00:00:01:Checking game installation...
    0fec-00:00:02:All files are up to date

    **** Starting at Sun Mar 03 00:20:34 2013 with plug-in 1.0.3.183 ****
    0e08-00:00:02:Checking game installation...
    0e08-00:00:05:All files are up to date

    **** Starting at Sun Mar 03 00:25:32 2013 with plug-in 1.0.3.183 ****
    0cc0-00:00:01:Checking game installation...
    0cc0-00:00:02:All files are up to date

    **** Starting at Sun Mar 03 00:32:19 2013 with plug-in 1.0.3.183 ****
    09e0-00:00:02:Checking game installation...
    09e0-00:00:03:All files are up to date

    **** Starting at Sun Mar 03 17:36:15 2013 with plug-in 1.0.3.183 ****
    Finished downloading 297,534 bytes in 1.592 seconds (186,893 bytes per second)

    3. heres where i validated steam and let steam patch my game
  9. TOP-Proto

    4. running the launcher again it patched the below files for me.

    **** Starting at Sun Mar 03 17:36:24 2013 with plug-in 1.0.3.183 ****
    0434-00:00:02:Checking game installation...
    0434-00:04:30:Found 269 file(s) to update.
    12f0-00:04:30:Replacing Locale/de_de_data.dat
    1338-00:04:30:Replacing Locale/fr_fr_data.dat
    1338-00:04:32:Replacing Locale/fr_fr_data.dir
    12f0-00:04:32:Replacing Locale/de_de_data.dir
    12f0-00:04:33:Replacing Locale/en_us_data.dat
    12f0-00:04:34:Replacing Locale/en_us_data.dir
    1338-00:04:34:Replacing Locale/it_it_data.dat
    12f0-00:04:34:Replacing Locale/es_es_data.dat
    12f0-00:04:34:Replacing Locale/es_es_data.dir
    12f0-00:04:35:patching Resources/Assets/Assets_000.pack
    1338-00:04:36:Replacing Locale/it_it_data.dir
    1338-00:04:36:Replacing Locale/tr_tr_data.dat
    1338-00:04:37:Replacing Locale/tr_tr_data.dir
    1338-00:04:37:patching Resources/Assets/Assets_001.pack
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    12f0-00:05:40:patching Resources/Assets/Assets_016.pack
    1338-00:05:46:patching Resources/Assets/Assets_017.pack
    12f0-00:05:50:Replacing Resources/Assets/Assets_018.pack
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    1338-00:14:04:Replacing PhysX3CharacterKinematic_x86.dll
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    1338-00:14:05:Replacing PlanetSide2.exe
    Finished downloading 103,448,129 bytes in 653.213 seconds (158,368 bytes per second)
    Saved 6,726,350,094 bytes with delta patches

    **** Starting at Sun Mar 03 18:14:55 2013 with plug-in 1.0.3.183 ****
    0918-00:00:04:Checking game installation...
    0918-00:00:05:All files are up to date