Why aren't transfer tokens always visible?

Discussion in 'General Gameplay Discussion' started by Reckoning, Jul 12, 2015.

  1. Reckoning New Member

    I really can't comprehend some of the things this dev team does. Out of all of them, this is probably the most pointless dumb thing I've seen. Why on earth can't anyone buy a transfer token and why are there any restrictions to begin with? So because the support for this game is horrible, I have to wait until business days to get the ability to even be able to buy a token. It's almost like the devs just don't want people to pay for anything.
  2. Eles Well-Known Member

    this might help you:

    From TSR-JoshuaM:

    We've reduced the amount of time needed in order to purchase a Character Transfer token to 7 days of active, recurring, Gold Membership time.

    This should alleviate a great deal of the gating issues preventing many of you from purchasing this token.

    Station Cash purchases of Non-recurring Gold Membership does not make you eligible for Character Transfer services. This service is only extended to active, recurring, Gold Membership holders or Station Access subscribers.

    In the event of an account to account transfer, a process which must be done manually, both accounts must be fully verified to start the process. This may be an issue for free-to-play accounts as you may not be able to meet the verification requirements and this cannot be excepted under any circumstance.

    Station Access subscribers and anyone who believes they meet all of the requirements but are unable to purchase a Character Transfer token, you must contact our support staff directly in order to discuss your options and begin any available process we can offer you.

    Requirements Overview:
    - Active, Recurring, Gold Membership (SC puchased Gold Memberships are not eligible) for a minimum of 7 consecutive days
    - Account must be fully verifiable (May not be possible on F2P accounts with no billing history as that is required in the verificaiton process)
    - You must be the verified owner of both accounts in Account to Account transfer requests
    - Station Access subscribers will need to contact our support staff directly for either server to server or account to account transfer services as you will not be able to see the Character Transfer token on the Marketplace.
    - If you do not meet the active, recurring, gold membership and verification requirements, we will not be able to assist you in transferring your character under any circumstance
    We will not be offering workarounds for players who simply do not meet the above requirements at this time.

    you can do /petition or check the support if you meet all the requirements but don't see the transfer token.
  3. Reckoning New Member

    That literally helps me, not at all. I do appreciate the effort and reply, but the fact of the matter is requirements for a transfer a simply dumb. Not to mention that the support is horrible and not available on the weekends. THanks for trying to help though.