Unable to load character

Discussion in 'Players Supporting Players' started by Cakekizy, Oct 16, 2019.

  1. Cakekizy New Member

    Trying to load character currently in a guild hall. It's stuck on loading screen for 10+ min then just crashes to desktop, but processes still running in background. Anyway to get character moved out of guild hall and back to bind spot so I can log in?
  2. Mercychalice Well-Known Member

    If the character is irrevocably stuck, and no log in can be made on that toon, log into the customer support here and create a ticket. There is a selection specifically for stuck characters. They'll direct you as to the information they need. Usually, you're moved within a day.
    Cyrrena likes this.
  3. Sigrdrifa EQ2 Wiki Author

    Cyrrena likes this.
  4. Tkia Well-Known Member

    Go into the advanced options on your launchpad, find Game Configuration halfway down the menu and run it. Set it to 'extreme performance' and try again. That might just get you loaded in long enough to zone out. And if it does warn your guild decorator that they probably have too many textures loading in there ;)
    Juraiya likes this.