So I'm standing there in Cobolt Scar watching people hail Whilhelm Nam'terin, but I can't see him at all. Can't tab to him or interact with him in any way. I am a level 110 Woodworker and have done the Scrivner's tale to completion. Am I missing something?
It appears that my information was incorrect and I was looking for him in the wrong place. Please disregard.
The first thing to try is EQ2 button >> Options .. Alternate Models, then turn on Alternate Models (or off, if you have them on already). See if that ,makes him show up. If not, switch it back and check again. If he's still not visible, then try camping to desktop and coming back in. If it's still not working after that, report it as a bug.