Unable to connect

Discussion in 'Connection Support' started by ARCHIVED-Lykus, Jan 12, 2008.

  1. ARCHIVED-Lykus Guest

    I am currently in the Netherlands trying to run EQ2 on my labtop in my hotel room and keep getting the msg "The station launchpad is unable to connect to the network at this time. Please try again in a few minutes." I run Vista and had no problems before coming here running the game. So far i have tried running the game as administrator and running in windows xp sp2 mode with no change, also diabled my firewall which is just the windows firewall which i have also set eq2, launcher, etc as exceptions. The answers to the question from the help post requirements are as follows:
    1. Server: Permafrost
    2. Msg: The station launchpad is unable to connect to the network at this time. Please try again in a few minutes.
    3. Wireless connection at my hotel room in the Netherlands
    4. Windows Vista Firewall latest version
    EQ2 Info Text File:
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Bob-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
    Physical Address. . . . . . . . . : 00-19-D2-AD-C3-2A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::75f0:f4af:bb00:556e%9(Preferred)
    IPv4 Address. . . . . . . . . . . : 10.1.24.117(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Saturday, January 12, 2008 5:51:20 AM
    Lease Expires . . . . . . . . . . : Sunday, January 13, 2008 2:00:20 PM
    Default Gateway . . . . . . . . . : 10.1.24.254
    DHCP Server . . . . . . . . . . . : 10.1.24.254
    DHCPv6 IAID . . . . . . . . . . . : 251664850
    DNS Servers . . . . . . . . . . . : 212.0.224.53
    212.0.226.187
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : hsd1.va.comcast.net.
    Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connection
    Physical Address. . . . . . . . . : 00-1B-24-18-89-E8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 6:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:284f:3216:f5fe:e78a(Preferred)
    Link-local IPv6 Address . . . . . : fe80::284f:3216:f5fe:e78a%10(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Tunnel adapter Local Area Connection* 7:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{76DCC533-3466-4584-9F95-13F7FDC5B302}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:10.1.24.117%11(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 212.0.224.53
    212.0.226.187
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Tunnel adapter Local Area Connection* 9:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.hsd1.va.comcast.net.
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tracing route to sdkeq2-01-01.everquest2.com [199.108.12.33]
    over a maximum of 30 hops:

    1 10.1.24.254 reports: Destination net unreachable.

    Trace complete.

    Tracing route to ableq2-01-01.everquest2.com [199.108.202.33]
    over a maximum of 30 hops:

    1 10.1.24.254 reports: Destination net unreachable.

    Trace complete.

    Tracing route to amseq2-01-01.everquest2.com [195.33.135.161]
    over a maximum of 30 hops:

    1 10.1.24.254 reports: Destination net unreachable.

    Trace complete.
    Any help would be greatly appreciated.
  2. ARCHIVED-Wingrider01 Guest

    Hotel's firewall is blocking your access, they tend to only allow standard ports out - 80,443, etc.