Two account subscriptions - station cash once?

Discussion in 'General Gameplay Discussion' started by Katz, Apr 29, 2014.

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  1. Katz Well-Known Member

    So I claimed the station cash on one of my accounts, logged into the other account and the button is greyed out on that account. So I can't claim it on that account. What's up with that? Both accounts are paid subscriptions.
    Katz, Apr 29, 2014
    #1

  2. Finora Well-Known Member

    If you look under the button it should have a date. If the button is greyed out it is likely not yet time for your account to be able to claim another month's 500SC.

    For example, my main account will not be able to claim another 500SC until something like the 21st of May because of when my renewal date is. Another account will be able to claim it on the 8th. Another should be able to get it the 3rd or so.
    Finora, Apr 29, 2014
    #2

  3. Katz Well-Known Member

    Turns out it must have been a glitch. When I logged into that account today I could claim it.
    Katz, Apr 30, 2014
    #3

  4. Luperza Community Manager

    Yeah, we're having Account and Commerce issues and it affects when players are claiming their 500 SC. :)

    Glad your issues was resolved.

    Originally posted: https://forums.station.sony.com/eq2/index.php?threads/account-commerce-update-–-continued-work-being-done.547893/#post-6064227
    Luperza, Apr 30, 2014
    #4 Last edited by Luperza, Apr 30, 2014
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