Game launcher still freezes up and won't lanch game since the last update that caused issues

Game launcher still freezes up and won't lanch game since the last update that caused issues with the launcher. I opened a ticket and still haven't received a reply. Any ideas on a self fix? screen captureched.

Try deleting the LaunchPad.libs folder (in the folder where you've installed EQ2) and then try launching the game. That should "reset" the launcher and has fixed things for some folks. If you're using Steam, dump that version of the game entirely in the trash and re-install using the installer from Darkpaw instead.

Reinstalling doesn't mean you have to download all 28GB of game data again. I wrote a post on how you can migrate an existing installation to a new location here: https://forums.daybreakgames.com/eq...talls-after-update.614863/page-2#post-6759161

I'm having the same experience. Looking at the Launcher log "ExternalLogging.log"

Code:

2024-03-10    10:22:34        1710084154    48    4    4349026199    OnResolveName - address=69.174.203.134:20060.
2024-03-10    10:22:45        1710084154    319    2    4349036412    OnFailed - Failed.
2024-03-10    10:22:45        1710084154    321    4    4349036451    Reconnect to address lvs-gt-els02.daybreakgames.com:20061.
2024-03-10    10:22:45        1710084154    322    4    4349036457    OnResolveName - address=69.174.203.134:20061.
2024-03-10    10:22:55        1710084154    327    2    4349046675    OnFailed - Failed.
2024-03-10    10:22:55        1710084154    329    4    4349046703    Reconnect to address lvs-gt-els02.daybreakgames.com:20062.
2024-03-10    10:22:55        1710084154    330    4    4349046709    OnResolveName - address=69.174.203.134:20062.

it looks like multiple connections are failing. The names are resolvable, but the IPs cannot be contacted. When a PING is sent, there is no reply.

Code:

Test-NetConnection -ComputerName "69.174.203.134" -Port 20061
WARNING: TCP connect to (69.174.203.134 : 20061) failed
WARNING: Ping to 69.174.203.134 failed with status: TimedOut
 
 
ComputerName          : 69.174.203.134
RemoteAddress          : 69.174.203.134
RemotePort            : 20061
InterfaceAlias        : Ethernet
SourceAddress          : x.x.x.x
PingSucceeded          : False
PingReplyDetails (RTT) : 0 ms
TcpTestSucceeded      : False

Testing TCP connection on that port also fails. Looks like there is some service that is not accepting connections. I've tried to connect from two separate networks in the southeast US with the same result. Not sure if this helps support if they check these forms, but that is all I can see at the moment.

As long as the I keep the launch open, this log continues to be written to. I appreciate any help or feedback.

Disregard. Error is not related to launcher issue at all. I did a clean install in a new directory and I was able to launch the game. That log must be an old hold over from the Sony days.

If your problem is with the launcher itself follow Arandar's advice above. If your problem is the client just shutting down after you hit 'play' then delete/rename your eq2_recent.ini file and let the system rebuild it. Be warned this will mean resetting a lot of your options.

Edit: the problem setting in the eq2_recent.ini is the line:
software_cursor_enabled true
this needs to be deleted or set to false.