DirectX Error. 010964ec

Discussion in 'Players Supporting Players' started by Gahvynn, Sep 23, 2019.

  1. Gahvynn New Member

    I have updated my graphics driver and now whenever I try to log into Everquest II this error appears upon starting.

    "
    Everquest LL has detected an unrecoverable error and must shutdown.
    <verify>
    G:\live\eq2\framework\core\devices\DirectX9RenderDevice.cpp
    (1963):
    DirectX Error. (error)
    010964ec
    "

    Please Help
  2. Gahvynn New Member

    System Information BTW
    "
    Machine name: DESKTOP-6I2AAHL
    Machine Id: {A5522050-5A36-40E1-A552-6EAA794E7441}
    Operating System: Windows 10 Pro 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
    Language: English (Regional Setting: English)
    System Manufacturer: Apple Inc.
    System Model: MacBookPro11,5
    BIOS: MBP114.88Z.0177.B00.1708080033 (type: UEFI)
    Processor: Intel(R) Core(TM) i7-4870HQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz
    Memory: 16384MB RAM
    Available OS Memory: 16260MB RAM
    Page File: 12880MB used, 5811MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: 144 DPI (150 percent)
    System DPI Setting: 192 DPI (200 percent)
    DWM DPI Scaling: Enabled
    Miracast: Available, no HDCP
    Microsoft Graphics Hybrid: Not Supported
    DirectX Database Version: Unknown
    DxDiag Version: 10.00.18362.0267 64bit Unicode
    "
  3. Dude Well-Known Member

    You need Direct X 9 for EQ2.

    https://forums.daybreakgames.com/eq...ame-crashes-at-cinematic.590061/#post-6559871
    Cyrrena, Xianthia and Breanna like this.
  4. Sigrdrifa EQ2 Wiki Author