I assume that the appropriate person can look up my account details to verify. Not sure if bug or if you are just being nice because i am a good whale.
That happened to me last month on one of my accounts (gave me two, not three). I reported it to CS because the button still showed as being clickable for one or two more days. The rep said don't click it again of course, and the button fixed itself eventually. One of my other accounts came up the same day or the day before and it worked normally.
They can, you just need to submit a customer service request at https://help.daybreakgames.com/hc/en-us.
This is the limit to my help for them to get their act squared away. Any more effort will have to be on their side.
Then it probably won't happen since this is the wrong place to report account issues which will need you to provide adequate details.
No one here on the forums will be able to assist you with this as we cannot see account details. You will need to contact Customer Support via Petition. They can determine if this is a bug, I encourage you to do this as soon as possible. https://help.daybreakgames.com/hc/
