Can't change my payment method or contact support

Discussion in 'Players Supporting Players' started by quester770, Nov 1, 2019.

  1. quester770 Member

    When I go to change it there is no field to enter my new credit card number, no blank area to input the new information. It lists it in text on the left, but again there's nowhere to input it on that line.

    As for contacting support, it asks me to sign in with various services, PSN, steam, XBOX, switch, none of which I have. I'm playing the game on a PC.
    quester770, Nov 1, 2019
    #1 Last edited by quester770, Nov 1, 2019

  2. Dude Well-Known Member

    Are you trying to log in from this page?

    https://help.daybreakgames.com/hc/en-us
    Dude, Nov 1, 2019
    #2
    Cyrrena likes this.

  3. Dude Well-Known Member

    If you are trying from that page, try a different browser. The website is picky sometimes.
    Dude, Nov 1, 2019
    #3
    Cyrrena, Sigrdrifa, Evguenil62 and 1 other person like this.

  4. quester770 Member

    I tried IE, Chrome and Firefox, for all 3, after I sign in it asks me to sign in with one of those services and I don't have any account with any of them. Maybe, I'll try in-game support
    quester770, Nov 21, 2019
    #4

  5. quester770 Member

    I was able to submit a bug report with my email address, the in-game help just brought me to the same screen.
    quester770, Nov 21, 2019
    #5