cant submit a support ticket

Discussion in 'The Veterans' Lounge' started by Novestorm, Feb 27, 2024.

  1. Novestorm New Member

    i get the meesage you have login in successfully but you seam lost.then it tells me to log out and i have my info in ..is this a bug?
  2. Novestorm New Member

    im trying to submit a support ticket
  3. Angeliana Senior Community Manager

    When going through Firefox, it seems the Enhanced Tracking Protection blocks some needed cookies. You can try another browser, such as Chrome or Edge, or clear cache and cookies in the browser you are using and see it it asks about cookies when you load back into the page.
  4. Soulbanshee Augur

    Chrome and Edge both have this too, its under Privacy > Tracking Prevention (at least for Edge). Its not necessarily the cookies, what I see is because zendesk is embedded into the page it sees it as a cross site scripting attack.
    https://forums.daybreakgames.com/eq...nt-log-into-support-page.291732/#post-4234857