Fixed Antonius Bayle Server down

"error 1017" yet again for your only Euro based server ... such wonderful service for paying customers !!

How about escalating the server problem to the highest level: potential issue ???

Serious question: Is there no monitoring software active that notices such connection issues and alerts the tech people automatically ?
To rely on forum and discord and hope that some red name reads it anytime soon seems a little bit suboptimal.

AB server id the only one I can not get onto- was nearly finished a raid and zoning in when it cut me off- can get into every other server except Antonius bayle

It's a holiday weekend for the players too, and many of us were looking forward to spending it on EQ.

I hope the bosses are looking at compensation for this - not through extending subscriptions, (which in my case would be days added to my three accounts in September 2024), - but in a period of boosted experience imminently, to make up for the xp we've lost now.

I'm not getting at you, Angeliana. I know you're the dutiful messenger, and not responsible for the problem, but please can you pass on our disappointment to senior staff and the request for appropriate recompense? Thanks.

This did not seem to change the random immediate game shutdown which just happened.

I understand servers needing to come down, but 3 minutes is not enough time to finish off a raid mob in progress. Would be great to hear why it couldn't have been a 15 min warning...

Angeliana, evening to you. Any idea why servers where brought down with no real warning and how long. There is nothing on the "ribbon" at the top of the boards. Pls update with some information.

I dont think they like having to bring the servers down anymore than we like them to do so. I am sure they dont like working on a holiday weekend either.
Yes, alot of us expect to be able to play on holiday weekends, but what is 30 - 45 minutes of downtime really gonna do to you ? Use the time to go blow out your PC, grab food, play with your dog, or at least spend time with your family LOL
You dont write the DMV and ask for a refund on your taxes or vehicle tags when a wreck on the highway stops traffic during your travel to the families house for the holidays, do you ?

Servers are up again.

Lol and same error again. I call it a night.

Thank you and I hope you have a great New Year and a safe one as well.

so are we ever going to get an explanation as to why it's always AB going down with the same "error 1017" message? Or does DBG not care enough about Euro customers to tell us anything?

Seems we have another Breakdown in Communication...again.

So, you are saying that 3 downtimes in 4 days have to be accepted for us Euro Server players? Guess if this was happening to you on your Us based server you would be running to a lawyer to try to sue DPG for this. And seeing that Angelina had to edit your post just means that you arent used to kind words.

I wish it was only 30 - 45 minutes but the first outage was around 16 hours and it has been down for hours on 3 other occasions during the last few days.

AB should get some form of compensation in the form of extended rares or Exp bonus. Now is the time many have a lot of free time to play before returning to working full time in the New Year.

just waiting for this to happen on raid launch day lol