Fixed Bristlebane server cannot currently interact with their krono

Discussion in 'Resolved' started by Henryfogg, Sep 9, 2023.

  1. Henryfogg Journeyman

    multiple people reporting not being able to put their krono into their hand slot.

    some saying they aren't seeing it on other characters on their account.

    "the krono was not successfully transferred to your krono slot" error upon trying to pick it up.

    EDIT: MAKE SURE TO LIKE THE POST IF YOU ARE ALSO EXPERIENCING THIS
  2. Nennius Curmudgeon

    And the DB button is screwed up. Folks in-game are mentioning that they are having to reenter credit card info. too. No message yet, but something is going on.
    Tallie and Henryfogg like this.
  3. Grund84 New Member

    Morning,

    Cannot interact with Krono in our Inventory to move or parcel.

    Daybreak currency is missing and a few other buttons are missing in Daybreak shop.

    Bristlebane has been lagged out since 09/7/23 Thursday.

    Please look into this matter,

    Thanks for your help and time
    Grund
  4. Legosar New Member

    Ugh housing also wiped out 2400 weeks worth of time. I put so much in one day to ensure id never have to worry about it and logged in to krono being broken and not having any trophies available and no time on housing plot. In game message about Escrow expiring... Thanks for deleting my time i guess
    Henryfogg likes this.
  5. grarn New Member

    I have krono showing on another server but not on bristlebane, and on 1 of my guys i cant even put them on my cursor.... i cant activate my shamans all access with them.
    Nennius and Henryfogg like this.
  6. Henryfogg Journeyman

    so its effecting other servers too?
  7. Rila Journeyman

    In addition to the above stated problems, I clicked on one krono in the morning, and 4 were gone by the evening. And only 30 days credited.
  8. TraderJoe New Member

    Just lost 9, krono slot is zero'd
    GTGleen likes this.
  9. Smokezz The Bane Crew

    I got [Mon Sep 11 06:16:13 2023] You must wait for your current krono request to finish.

    The count in game went down, nothing appeared on cursor. I petitioned but I do suspect it will resolve itself once whatever is broken is fixed.
  10. Gimballon New Member

    On Luclin-Stromm also getting errors. Daybreak points don't show in the Marketplace and can't get Krono out of character window it just always errors out.
  11. Malbro Augur

    Add funds button also greyed out on Luclin.
  12. Angeliana Senior Community Manager

    This is being investigated, thank you.
    GTGleen likes this.
  13. Nennius Curmudgeon

    On BB, for me, the marketplace looks like normal. Thank you.
  14. Gimballon New Member

    On Luclin marketplace is working again, now showing 0 for Krono though.
    GTGleen likes this.
  15. rong New Member

    still no Krono
    GTGleen likes this.
  16. GTGLEEN BEN New Member

    same bug to me !
  17. Crescens Journeyman

    Lost 4 krono in this. Still hasn't returned to me yet
  18. JaimeG316 New Member

    As of last night, 9pm EST - I still have not had my krono returned.
  19. EQ Dev Developer

    If you are still missing Krono, please put in a petition with Customer Support here.