Game crashes upon launch

Discussion in 'Player Support' started by Noobnoob, May 25, 2022.

  1. Noobnoob Journeyman

    As soon as I log in the game crashes. It will let me attempt to log in four times before the launcher also crashes. Is anyone else experiencing this issue?
    Noobnoob, May 25, 2022
    #1

  2. Infuse Journeyman

    I am experiencing it currently.. haven't found a solution yet. Any luck?

    Also I'm running Windows 11.
    Infuse, May 25, 2022
    #2 Last edited by Infuse, May 25, 2022

  3. Ocura Journeyman

    Same issue on windows 11 beta build

    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: 120 DPI (125 percent)
    System DPI Setting: 120 DPI (125 percent)
    DWM DPI Scaling: UnKnown
    Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Supported
    DirectX Database Version: 1.3.7
    DxDiag Version: 10.00.22621.0001 64bit Unicode
    Ocura, May 25, 2022
    #3

  4. Bishop_EM New Member

    Same issue here. Running Win10.
    Bishop_EM, May 25, 2022
    #4

  5. Stymie Pendragon

    Do you have DirectX 9.0C installed? The game needs it to run properly as far as I know.
    Stymie, May 26, 2022
    #5 Last edited by Stymie, May 26, 2022
    Joules_Bianchi likes this.

  6. Joules_Bianchi A certain gnome

    Joules_Bianchi, May 28, 2022
    #6

  7. Knifen Augur

    First back them up in case it doesnt work and you can go back, but the few times I had consistent crashes on logging in I had to delete my char file and eqclient.ini and let the game rebuilt it. It would work but of course I had to reset up a lot of things.


    The reason I went with both files is some times I could make it to character select and soon as I tried to log into world it crashed. Others it didnt even make it to the char select screen.
    Knifen, May 28, 2022
    #7 Last edited by Knifen, May 28, 2022