UPDATE: Its been the same since the days of Verant, minus they multiple crashes per day. It gets fixed when it gets fixed. If you're jonesing that bad, log in to the test server. Or, take a minute to pick up the pizza boxes, recycle the cans and change out the piss bottle. It'll be ok. I promise.
That method is how you "over-perform" and very common in the IT industry (or at least used to be). It is how I train my new employees as well. In this day and age though there is no reason to have an outage for maintenance... zero, zilch, none at all... aging software does not have to mean aging network/server infrastructure. If their infrastructure is that bad then they should look at modernizing, it will be an overall cost savings (every single modernization effort I have been involved with was ultimately, and I have been in IT for over 30 years, my most recent effort involved moving a datacenter virtually over 500 miles away, with zero downtime... zero. Developers working in the environment did not even notice it had migrated....).
I wonder....is there only one machine validating logins for each server? ie, we're all trying to get through one door, to get logged into the server..... Hence, the continuous "timeouts"