Failed to load the graphics DLL!

Discussion in 'Player Support' started by lukeren, Oct 19, 2016.

  1. lukeren New Member

    I'm getting this error on my laptop after the patch, the desktop PC works ok.

    Is there a solution for this?

    I've tried updating graphics drivers, but no luck.
  2. Elizabeta Augur

  3. Jumbur Improved Familiar

    in the beta patch notes they said
    so i would guess the DX9.0C june2010 version should do the trick
    https://www.microsoft.com/en-us/download/details.aspx?id=8109
    not sure if my link works with anything later than win7 however
    edit: might be the same version as elizabeta linked....not sure what version the webinstaller installs...

    have not tried any of the links myself, only guessing....
  4. lukeren New Member

    I used Elizabeta's link and that worked, thanks much :)
  5. Elizabeta Augur

    That would have been nice to put in the patch notes, along with a link to where to download.
  6. Wraithguard25 New Member

    I tried using the link provided, but received an error that the installation failed and to check the dxdiag.log. I don't have any logs. I just did a clean install of windows 10 to update my computer. Dxdiag reports no errors. What am I doing wrong?

    I am getting the error: Failed to load the graphics dll when I try to start the game.
  7. Sarkaukar Augur

    If you used the dxwebsetup.exe (small download) it can freak out at times.

    Download and use the redistribution file. Once downloaded, click on it to unpack it. Put it in a location you can access later. Once unpacked go to that folder and double click dxsetup.exe. I save this and rerun it when there might be a possible corrupted directx 9c file since the redistribution does not check for missing files to patch them but installs everything.

    https://www.microsoft.com/en-us/dow...109&751be11f-ede8-5a0c-058c-2ee190a24fa6=True