So on 22nd of Apr 2021, I had an account suspended for 14 days. Based upon the ticket, i was told i was suspend for 14 days. Ok I take that, not happy about it but it is what it is. Now its 15 days later still suspended? Does the playerbase really point more mistakes? Thurs 22 4pm PST 0 Fri 1 Sat 2 Sun 3 Monday 4 Tues 5 Wed 6 Thurs 7 Fri 8 Sat 9 Sun 10 Mon 11 Tues 12 Wed 13 Thurs 14 Several check to see if suspend account was removel. Nope. Friday. 15th day of 14 day suspended status.
Pretty good laugh, thank you Derd. Exploitive behavior towards the Loyalist NPC with coins I had in savings. I suppose I write another ticket, requesting more info, I do miss that account based upon TS mules, Baz mule, and box tank.
Thursday doesn't count towards the 14 days. So Friday the 23rd. 14 days would be Friday the 7th (today) so today should be the last day and you should have access tomorrow. Did my math again. 14 days from the 23 would be the 6th (Yesterday) indicating you should have access today. I counted two weeks (14 days) which lands on Friday the 7th but that is when it should be unlocked. I would assume it should be available after noon today, but no matter how wonky the system is it should be unlocked tomorrow.
I'd just put in a ticket asking nicely for clarification. It might be a manual process and they just didn't get to it yet.
I had a friend that went to EQ jail for the same thing, he was released this morning, it's probably manual and I would imagine it will be good this afternoon.
As a note they don't respond to customer support questions like this on the forums. Also devs are not involved in that side of it so they would not be able to help you anyway.
Everyone knows that putting "DEV" in the thread title means that every single employee at Darkpaw gets an alarm and rushes to read it immediately.