Did you petition? If the GMs are unable to help, you should direct message Dreamweaver on the forums.
I have, no answer. Dreamweaver said Some players are effected by kronos not working and they are supposed to contact support so they can manually help you. LOL this made me laugh Nope, I refuse to like your post
Last month i had 3 krono disappear trying to just pick them up. CS did fix it. This month when trying to do the same I lost another.
I've been worried about this, watching to see if they were fixing it, because Ely comes due for her yearly renewal on the 6th.. so I went to the website today, and was able to pre-renew her yearly payment.
Good luck Elyssanda I usually use a Krono a few days before payment is due, this month the Krono was never consumed so I used my debit card on the 27th and am still seeing the below message on my account. Pending Membership Payment: A $14.99 charge for your 1 Month membership is currently in process. CURRENT: ALL ACCESS MEMBERSHIP PLAN: PRE-PAID Time
Im guessing that the commerce maintenance: https://forums.daybreakgames.com/eq...reak-commerce-maintenance-may-04-2021.274775/ is not a coincidence...
with all stuff daybreak when it comes to using your debit card it takes forever and a day to process. when checking my banking info daybreak stuff sits there pending for at least 5 days. half the time they disappear and come back a day or so later as complete. I bet by tuesday it will be complete cause nothing moves on the weekends
And Tuesday is the patch for this stuff But yes, normally it vacillates between pending and nothing then it goes thru - I just had to stop checking on it because it was so irritating.