My "total time entitled on this account" from the /played command hasn't updated in well over a year. So-called "customer service" refuses to lift a finger, they just close my petitions with no action. The /bug command goes nowhere. What am I supposed to do to get this fixed?
Are you logging in thru the patcher? What are the figures? What is your char birthdate? Char age? Total time playing? This session (not needed) Total time entitled?
It's because the account server and the world servers use two tin cans and a string to communicate to each other. You can force an update by using the website and change your account password.
Yes, that's what it was. I was using the launcher after patch day, but only for one of my EQ accounts, and I bypassed the launcher with my second and third accounts on the same PC. But after using the launcher to launch all three accounts, the problem is resolved. Why the launcher affects account stats, I don't understand.
Cause its a patcher. It patches any files that are needing updating all the time not just the big ones on patch days. Where as by passing the patcher skips those updates.
DBG did not intend anyone to go into the game without the Launchpad. You can but that is not how the game was designed so you may get problems bypassing the Launchpad because that is not supported by DBG.
That's nice, but the launcher has its own issues, so bypassing it is usually preferable. Just in this case you have to use it.
I think they may have fixed this. Last night, bypassed the patcher, and for the first time when I typed /played on my six different accounts, all of them showed the correct information.