Can't access account

Discussion in 'Game Support' started by RNGesus, Aug 20, 2017.

  1. RNGesus New Player

    Hey so i forgot my accounts email address password and when i try to log in it says it doesn't say wrong username or password it tells me that this accounts password needs to be changed.
  2. LadyLightning Issue Tracker Volunteer

    Do you have the latest launchpad?
    when did you last play?
    Did you enter you emails to teh website to request account data?

    Are you European? If yes, did you migrate back?
  3. RNGesus New Player

    Yes and i never really used this account on PC i always played on PS3/PS4 now im going to PC. i just want my main forums account back.
    Yes i did but like i said i forgot the email password so i can't sign in.
    No i am not European.
  4. LadyLightning Issue Tracker Volunteer

    You will have to recover your email first.

    Additionally you can contact support, if it really is just a forum account they might not be too strict with fixing the email.