I was hacked a bit ago and my alts were deleted. Is there any way I can get them back? My siblings often played on them and never got to progress because of this issue.
Are you sure you're not confusing the word "hacked" with "scammed" out of your dcuo account because people in mmo word tend to mix those two up a lot and i mean a lot.
I was hacked. Had to change my password and email and all. Even my friends on psn were deleted. I couldn't post this up for a while because I aint know what to do..
Send a ticket but i won't lie to you buddy the chances of your characters being reinstated is very slim
Recreate them and try to get your old characters back. just in case you don't get them back you have something to fall back on and if you do you can just delete them or smthing
Some more info here: https://help.soe.com/app/answers/detail/a_id/29397/kw/ (Includes what info to add to your ticket)
A stolen e-mail password is a hack. An old-school hack. All scams are hacks, not all hacks are scams.
since you mentioned PSN, there's a chance your issue might not be DCUO only, it might be your PSN account all together.
you you should also check your credit, that is if you keep the number in your psn, it's so easy to get anything out of your PSN account with only your email and password.