Client Crash after Character Select

Discussion in 'Player Support' started by Eilonwy Fensalir, Sep 26, 2014.

  1. Eilonwy Fensalir New Member

    When is there going to be something done to help those that more than meet the minimum system requirements to play the game but don't quite have the recommended requirements? It's crazy that the client keeps crashing every time after I choose my character. If I meet (more than meet) the minimum system requirements, I should be able to play.


    I'm running on Windows 7 Home Premium OS.
    Manufacturer: Acer Laptop
    Model: A0722
    Processor: AMD C-60 APU with Radeon(TM) HD Graphics 1.00 GHz
    Installed Memory: 2.00 GB (1.73 GB usable)
    System Type: 64-bit Operating System

    As I previously stated, this more than meets the minimum requirements but it's not quite the recommended requirements. There is NO REASON that I should not be able to play on this computer.
  2. Sarkaukar Augur

    That is not a laptop nor is it a desktop, it is a notebook, an oversized tablet. Even though it may say Laptop, Acer is lying to you cause that is a notebook processor.

    The AMD C-xx and the built-in GPU have not been supported since their introduction. The other AMD notebooks using AMD E1-2100 APU or similar APU will also not run EQ pass the character selection screen. If someone does they have not acknowledged it.

    No players have come forward who have been successful on logging into EQ pass the character selection. And anyone with any knowledge and patient to either run a debugger or play with the command lines in an already filled out eqclient.ini will likely be playing EQ on a system meant for it.

    And it has been forwarded. All you can do is generate a bug report with the necessary info, and be clear it is a notebook.

    I will say they should update their minimum requirements to exclude smartphones/tablets/netbooks/notebooks. Just because it acts like a desktop at times does not make it so. /shrugs

    EverQuest is available exclusively on PC

    Minimum:
    - Operating System: Windows XP, Windows Vista, or Windows 7
    - Processor: 1 GHz Processor
    - Ram: 512MB
    - Graphics Card: NVIDIA Ti 4800 or ATI 9800
    - Hard Drive: 10 GB of Free Disk Space

    Recommended:
    - Operating System: Windows XP, Windows Vista, or Windows 7
    - Processor: Pentium 4 or better
    - Ram: 2 GB
    - Graphics card: NVIDIA 6800 or ATI x1800

    Note: Not all Direct3D cards are supported. DirectX 9.0b or greater is required for all XP/Vista installations.
  3. Sarkaukar Augur

    With that said, go to your EQ folder, you should have an eqclient.ini file. Open it with notepad and insert the following, replacing everything else.

    [Defaults]
    IgnoreNumPadState=TRUE
    StickFigures=1
    vsync=TRUE
    GraphicsMemoryModeSwitch=1
    APVOptimizations=TRUE
    DisableWestBugFix=1
    Sound=FALSE
    CPUAffinity0=-1
    CPUAffinity1=-1
    CPUAffinity2=-1
    CPUAffinity3=-1
    TextureQuality=0
    VertexShaders=0
    20PixelShaders=0
    14PixelShaders=0
    1xPixelShaders=0
    MultiPassLighting=0
    PostEffects=0
    UseLitBatches=FALSE
    ItemPlacementShowOverlay=TRUE
    WindowedMode=TRUE
    InspectOthers=FALSE
    Log=FALSE
    AttackOnAssist=FALSE
    ShowInspectMessage=FALSE
    LockWindows=FALSE
    InvWinLabels=TRUE
    HidePlayerWin=FALSE
    HidePartyWin=FALSE
    HideTargetWin=FALSE
    HideSpellsWin=FALSE
    HideHotboxWin=FALSE
    HideChatWin=FALSE
    HideMainMenuWin=FALSE
    ChatLineSpacing=0
    ShowDynamicLights=FALSE
    ChatFontSize=1
    ShowNamesLevel=0
    VideoMode=1
    MousePointerSpeedMod=0
    ShowSpellEffects=0
    CombatMusic=0
    MixAhead=8
    ServerFilter=0
    TrackPlayers=TRUE
    TrackSortType=NORMAL
    TrackFilterType=0
    ShowGrass=0
    TargetGroupBuff=1
    DisableTattoos=1
    UseArrowCamera=FALSE
    NetStat=TRUE
    DoProperTinting=FALSE
    Sound44k=0
    SpeakerType=0
    LoadSocialAnimations=FALSE
    AllLuclinPcModelsOff=TRUE
    UseLuclinHumanMale=TRUE
    UseLuclinHumanFemale=TRUE
    UseLuclinBarbarianMale=TRUE
    UseLuclinBarbarianFemale=TRUE
    UseLuclinEruditeMale=TRUE
    UseLuclinEruditeFemale=TRUE
    UseLuclinWoodElfMale=TRUE
    UseLuclinWoodElfFemale=TRUE
    UseLuclinHighElfMale=TRUE
    UseLuclinHighElfFemale=TRUE
    UseLuclinDarkElfMale=TRUE
    UseLuclinDarkElfFemale=TRUE
    UseLuclinHalfElfMale=TRUE
    UseLuclinHalfElfFemale=TRUE
    UseLuclinDwarfMale=TRUE
    UseLuclinDwarfFemale=TRUE
    UseLuclinTrollMale=TRUE
    UseLuclinTrollFemale=TRUE
    UseLuclinOgreMale=TRUE
    UseLuclinOgreFemale=TRUE
    UseLuclinHalflingMale=TRUE
    UseLuclinHalflingFemale=TRUE
    UseLuclinGnomeMale=TRUE
    UseLuclinGnomeFemale=TRUE
    UseLuclinIksarMale=TRUE
    UseLuclinIksarFemale=TRUE
    UseLuclinVahShirMale=TRUE
    UseLuclinVahShirFemale=TRUE
    UseLuclinElementals=TRUE
    LoadVeliousArmorsWithLuclin=FALSE
    DefaultChannel=8
    LastCharSel=0
    Music=0
    SoundVolume=13
    Gamma=10
    SpellParticleOpacity=0.200000
    EnvironmentParticleOpacity=0.200000
    ActorParticleOpacity=0.200000
    TrackAutoUpdate=TRUE
    ShowVoiceNoticeWindow=false
    ShowAlarmWindow=0
    WindowedModeXOffset=-3
    WindowedModeYOffset=-22
    AllowResize=1
    Maximized=0
    RestoredXOffset=174927920
    RestoredYOffset=544108393
    RestoredWidth=1414864954
    RestoredHeight=1748380995
    AlwaysOnTop=0
    EnvSounds=0
    AutojoinHelp=0
    IgnoreLONChallenges=1
    LeftClickTargetHelp=0
    SpellParticleDensity=0.500000
    SpellParticleCastFilter=1
    EnvironmentParticleDensity=0.500000
    ActorParticleCastFilter=8
    ActorParticleDensity=0.500000
    Bloom=0
    GraphicsMemoryMode=0
    HideAltAdvWin=TRUE
    ShowBuffLimitUse=0
    ShowBuffCounters=0
    ShowBuffTimer=0
    SkyUpdateInterval=60000
    DoneButton=1
    CharCreateRotateOn=0
    SpellParticleNearClipPlane=1.000000
    EnvironmentParticleNearClipPlane=1.000000
    EnvironmentParticleCastFilter=24
    ActorParticleNearClipPlane=1.000000
    Announce=0
    WaterSwap=0
    AllowAutoDuck=0
    TerrainTextureQuality=1
    Shadows=0
    StreamItemTextures=0

    UseD3DTextureCompression=TRUE
    MipMapping=FALSE
    TextureCache=FALSE
    ScreenshotNumber=1
    HasViewedHotBarHelp1=true
    ShowSongTimer=1
    ShowSongCounters=1
    ShowSongLimitUse=1


    ShowCreationHelp=FALSE
    ActorNewArmorFilter=24
    TrackPets=TRUE
    TrackMercs=TRUE
    HideFirstUseAlerts=0
    AutoAFKOn=TRUE
    AutoAFKOff=1
    AutoMercPassive=FALSE
    HideAFK=2
    HideAFKPets=0
    HideAFKMercs=0
    IgnoreNumLockState=FALSE


    [Options]
    IgnoreFile1=1
    Camera1-Distance=30.000000
    Camera1-DirHeading=192.000000
    Camera1-Heading=0.000000
    Camera1-Pitch=0.000000
    Camera1-Height=5.000000
    Camera1-Zoom=90.000000
    Camera1-Change=1
    Camera2-Distance=82.000000
    Camera2-DirHeading=277.000000
    Camera2-Heading=0.000000
    Camera2-Pitch=0.000000
    Camera2-Height=18.000000
    Camera2-Zoom=90.000000
    Camera2-Change=1
    MaxFPS=100
    MaxBGFPS=100
    Realism=1
    ClipPlane=1
    FogScale=1.000000
    LODBias=1
    MouseSensitivity=8
    LoadScreenMode=0
    GuildInvites=0
    ShadowClipPlane=0
    PCNames=0
    ActorClipPlane=1
    PetOwnerNames=0
    NPCNames=0
    LoD=0
    Sky=0
    Anonymous=2
    Trade=2

    SameResolution=0
    ItemPlacementHideUI=1
    ItemPlacementDefaultModeCursor=1
    InverseMouse=0
    LookSpring=0
    MouseActive=1
    Destroy=0
    AANoConfirm=0
    pointMerchantNoConfirm=0
    MouseWheelZoom=1
    MouseTurnZoom=0
    MouseRightHanded=1
    LootAllConfirm=0
    DismissMercenaryConfirm=1
    RaidInviteConfirm=1
    Channel00=1
    Channel01=1
    Channel02=1
    Channel03=1
    Channel04=1
    Channel05=1
    BadWord=0
    PCSpells=0
    NPCSpells=0
    BardSongs=0
    CriticalSpells=0
    CriticalMelee=0
    SpellDamage=0
    Channel06=1
    Channel07=1
    Channel08=1
    Channel09=1
    HideDamageShield=1
    DotDamage=0
    PetAttacks=0
    PetMisses=0
    FocusEffects=0
    PetSpells=0
    HealOverTimeSpells=0
    ItemSpeech=0
    Strikethrough=0
    Stun=0
    BardSongsOnPets=0
    SwarmPetDeath=0
    FellowshipChat=0
    MercenaryMessages=1
    Spam=1
    Achievements=0
    PvPMessages=1
    ParticleDensity=1
    NoSafeDrop=0
    LootNoDrop=2
    OfflineModeConfirm=1
    ClickThroughMask=0
    XMouseSensitivity=8
    YMouseSensitivity=8

    [VideoMode]
    WindowedWidth=800
    WindowedHeight=600
  4. Sarkaukar Augur

    Posts from Augur and such do show that with Intel CPU/GPU, such as what is in the Surface Pro/Pro 2, Everquest will run on those but then the CPU is an Intel i-5. Billed as having the heart of a laptop but the body of a tablet. AMD part is the heart of a tablet, body of a notebook :)

    With the newest higher speed AMD CPUs EQ will run in Turbo mode unless the FSB/Frequency is locked at or below 200mhz and clock speed kept at or below 4.2ghz.
  5. Eilonwy Fensalir New Member

    Thank you for your replies, Sarkaukar. I appreciate your time. I guess I won't be able to play until I can upgrade my desktop or my notebook.
  6. Sarkaukar Augur


    Does the desktop run, or is it running XP and you do not wish to use it at this time? EQ will run on ALMOST any old computer, as long as it is running XP and has the most recent dx9c installed.
  7. Eilonwy Fensalir New Member

    The desktop runs but had installed Windows 7 Home Premium on it. Had XP Pro on it before. Might have to go back to it and re install XP. I also have better than DX9c on both computers.
  8. Behee Augur

    DX9c is the most recent version. Anything else is DX10 or higher, and does not apply to EQ. You need to download the DX9(c) patch from the microsoft.com site and install it.
  9. Eilonwy Fensalir New Member

    If I have higher than DX9.0c, will I still be able to play?
  10. Riou EQResource

    Yes, DirectX doesn't replace itself across major versions you just have different versions then the program uses a version, for EQ you will need to install 9.0c, but it wont effect the version you currently have.
  11. Eilonwy Fensalir New Member

    Thank you, Riou.
  12. Sarkaukar Augur

    He is correct. They are also installed in different locations so there is no overwriting of files. Even if you re-installed XP you would still need to download and install Directx 9c.

    Use this one first. It is initially a small download that then downloads the rest of the files.
    http://www.microsoft.com/en-us/download/details.aspx?id=35

    If it says there is a newer version, use this redistribution file/download. I use this when I have to install DX9c, or if I think a file or two may have become corrupted this is the one I use as it overwrites/replaces any existing dx9c file.

    http://www.microsoft.com/en-us/download/details.aspx?id=8109

    With Win7, make sure to set Power management in the control panel to best performance.
  13. Eilonwy Fensalir New Member

    My computer won't re install XP even though it worked before. Thank you everyone for your help and I'll be back in Norrath in a couple of years. Take care!