I've had this happen to me a LOT as TR. Admittedly, I am not the best player but if I shoot at someone in front of me, center-mass, that they should suffer SOME damage.
This bug still happens and considering its effect on gameplay should be very high priority for being fixed. Can there be some sort of response or recognition of this from SOE?
This bug happens because the game attempts a "realistic projectile origin" meaning that if someone is close enough in the middle of both guns seeing as they're both on the side, the shots will go by either side of them. You can see how obvious this is if you position your crosshair to the left or right of a very close range infantry and firing. However, I do agree that this needs to be fixed. I also experience this bug very commonly. They also need to fix melee hitbox detection in a max as well.