So, after reading several threads, putting several hours into the game after release, and many more before, I think I've come up with WHY the infiltrator seems so useless right now. There are two main points: Movement Class-specific actions Movement This, right here, is the main problem with infiltrators. In order to be effective, the infiltrator needs some way to move in a more efficient manner than his foes. I find that using the Light Assault as an "infiltrator" works SO MUCH better than the infiltrator when trying to, wait for it, infiltrate. This comes down to one thing: mobility. When playing LA, I have a means of getting where others don't expect me. This means that I can get the drop on people more easily, and avoid detection more easily if I want to. Now, I haven't devised a SOLUTION yet, but there needs to be some mechanic that allows the infiltrator to get on top of objects or just generally enhance their mobility. Class-specific actions This is a more minor gripe than movement, but still important nonetheless. The problem is that we need to be able to hack vehicles or something more important than just terminals. Maybe we can destroy shield gens more quickly than other classes, or maybe we can hack vehicles. I'm not sure of the perfect solution, but this is something that needs to be addressed.