The downloaded file is incomplete or was corrupted.

Discussion in 'Player Support' started by 11ROMAN11, Feb 22, 2016.

  1. 11ROMAN11

    Hi.
    I've decided to come back after a year of RL ;) and turns out i cant patch the game. I've tried to uninstall and install the game again. and still got the same problems.
    I've checked the Update File List and this is what i got:
    Checking game installation...
    Found 665 file(s) to update.
    Creating Resources/Assets/Assets_019.pack
    Creating Resources/Assets/Assets_022.pack
    Creating Resources/Assets/Assets_026.pack
    *Warning: Retrying Resources/Assets/Assets_022.pack
    Creating Resources/Assets/Assets_027.pack
    *Warning: Retrying Resources/Assets/Assets_019.pack
    *Warning: Retrying Resources/Assets/Assets_022.pack
    *Error: The downloaded file is incomplete or was corrupted. An update may be in progress. Please try again in 20-30 minutes.

    Is there any way to download the patches manually?
  2. user101

    You have to manualy go in and delete corrupted game files. Make sure you don't launch PS2. You have to reboot the PC first to do this. You may need to delete the folder also.
  3. 11ROMAN11

    Unfortunately that didn't help :(, I even uninstalled the whole game (even the folder), restarted the PC and downloaded it from the beginning while my antivirus and firewall were shut off and still the same problems occur.
    I guess no Planetside for me then :(.
  4. customer548

    Try turning off your anti-banner firewall option.
  5. user101



    First once a file is corrupted it stays correupted even if you uninstall the game. <--- uninstalling the game will not remove the corrupted file. Deleting the folder may remove the bad file in most cases.

    So here are your 4 tops things that can cause a correpted file.

    1. Hard drive going bad
    2. stupid Modem going bad
    3. Bad phone line - noise on DSL line comming into the house
    4. College WAN network.
    5. Over loaded router with others on it.

    PS2 is on it 3th or 4th version of the -> "Game Installer" you need to uninstall the old game installer in Windows and down load the new version. If you use the old version it screws up things .