It appears to have been removed from the front page. It's still available if you dig out a direct link to it from your browsing history... https://forums.daybreakgames.com/ps2/index.php?forums/player-support.29/ Whether this is the end for Player Support who knows. There isn't a comparable section, but on the other hand it's so poorly attended to by DBG staff that it serves little purpose anyway.
i post this here as well Daybreak Games has moved to a new support interface with many new bells and whistles. In doing so we have archived the support tickets that were in the old system as many things were not compatible with the system. The support team still has access to these articles so you can continue to reference them if you have the old ticket number. Feel free to open a new ticket and continue the dialogue and let us know how we can assist you. i think we need to go to this site https://help.daybreakgames.com/hc/en-us