Some of us are still getting disconnects.

Discussion in 'PlanetSide 2 Gameplay Discussion' started by Alexander Chadwick, Oct 11, 2018.

  1. Tardistealer

    connected once , when fly high with light soldier and died after fall, then conected to the game , but hade to create another because main acc is on engi.
  2. ilioX97

    I connect, it manages to load the game, I see everyone in the Warpgate moving like if there isn't any connection problem. So everything is going good with good connection. But I can't use terminals nor the outfit message shows. After seconds (If not minutes) it appears the "You've been disconnected from the server" message.
  3. SmittyJensen

    spoke too soon.. now the game never catches up with positioning of other people on the map.. they just warp around for several minutes then I'm given the disconnection boot now.
  4. NeuroDamage

    server latency is not shown, if tracert miller the answer does not come.
    as if the server is shutting down or there is no connection .... but the others are fine. I sinned on the computer but checked everything (reset the game, checked the ping) ping 50 ms. 30 Mbps amsterdam all useless
    why it is impossible to just roll back and compare what went wrong, it’s strange that last night I was able to log in and it’s almost normal to play it can be a matter of server load?o_Oo_O
    [IMG][IMG]
  5. NeuroDamage

  6. esselight42

    why do the not commont on the problem we have are the not working to fix the problem :((((((
  7. esselight42

    this is vat i gor from them on a mail
    Hello,

    This is a mass email. Unfortunately, we have been receiving reports of disconnects and/or poor performance over the last day or so. Our teams are aware of this, and have been working to find the cause as soon as possible. The issue is proving to be complicated to track down. We apologize for the inconvenience, and we will update you as soon as we have more information.

    **This is a mass email. If it did not address your issue, or if you have any further questions, please update this ticket, and an agent will respond as soon as possible.
  8. Scroffel5

    Guys, they are working on the problem. They said it was hard for them to fix. I suggested that they take down the servers and put them back up. They sent out a mass email because it was a big problem. So just so you know, they ARE working on it.
  9. Alexander Chadwick

    To those of you who haven't raised tickets, they mass-messaged everyone who had tickets up for this problem:

    "Unfortunately, the connection issue is proving difficult to isolate and repair. Our teams are still investigating and working to get things fixed as soon as possible. We apologize for the inconvenience, and will update you as soon as we can with more information."

    They are clearly aware that there is quite a large problem, they are also obviously aware that people are upset. I for one am happy to wait for them to get everything working again. I'm not sure about the rest of you guys, but I have other things that I can occupy my time with.
    • Up x 3
  10. Alexander Chadwick

    (accidental copy of above message, please ignore)
  11. Ragnarock

    seems like I spoke too soon, the issue came back again.
  12. Clipped!

    Don't know if the rest of you are able to voice chat with other before getting disconnected via the bug, but I am. Not to mention that the Nanite timer also shows a negative number that doesn't reset after hitting the negative one minute mark. Hope this help the devs somewhat.
    [IMG][IMG]
  13. Tr34

    Can people actually play? I can't get past Koltyr VR, terminals don't work but I can see people walking around.
  14. Alexander Chadwick

    It does seem that voice chat is possible for everyone, which seems reasonable since that uses a different.... server? channel? I don't know what the correct term is but it's independent to the Planetside II servers.

    I have been able to play for a few mins on my TR and NC, but there is horrible delay and I get disconnected after that time anyway. my VS is absolutely unplayable, though, i have had no luck messing with the game by warping to different continents on my VS, but I HAVE had luck doing that with my NC and TR.
  15. rabidfire

    I don't even get to the character menu. The game gets to 70% loaded and just kicks me back to windows.
  16. SmittyJensen

    If DBG doesn't care about this game, then why should I in terms of financial support (sub)? I'm currently subbed now but my money is not well spent when I cannot play.

    When one cannot even login to the game, it's broken. Your revenue stream is non functional. People should be working on it or at the least there should be some CS announcement about some form of reimbursement for time lost.

    But, once again, this company seems to have a lackadaisical approach when hair should probably be on fire at this point... At the very least, launch patches on Tuesdays from now on. Then your company has 4 days to iron out major issues before a weekend at which point nothing is happening. Frustrating.
    • Up x 2
  17. 0xdeadbabe

    3 Days in with the same issue.
    • Up x 2
  18. IcEzEbRa

    Same as others, thought problem resolved when I logged in early this am on Emerald as vanu, on Indar. Played for a few. Just now tried all 6 characters, on Emerald and Connery....back to inability to interact, redeploy, etc...then disconnect in approx 60 seconds.
  19. SmittyJensen

    Network ping: 67ms
    Server latency: 72133

    Server latency bounced all the way up to 107000 a minute ago.. what is really odd is I managed to finally login and play on amerish, that map locked after the alert was over, and I warped to indar. And here we are with the huge server latency values...
  20. Magma52

    Still getting disconnected. By some miracle I got through to the game and into a fight, but the lag was through the roof.

    Time to roll back this Halloween patch and just let us play the game. After all, some of us have paid memberships...
    • Up x 2