So I've read several posts from 'techies' at SOE, one of which, at least, supported the idea that the developers are doing a good job. I disagree. You don't need me to point that out. Just log in and see for yourself. This game has been running for, what, two years now? I'd say that it's 'still buggy as hell', but that would be wrong - because the bugs are being fixed. The issue is more in either the carelessness of updates, lack of manpower or the game just being very unmodifiable (perhaps a combination of the three?). Maybe the engine isn't very modifiable. I don't know, I'm not that technical with games. Bugs are being fixed as MORE are added and readded - and I'm not just talking ******** 'heads sometimes don't render properly', either; some are horrendous and unacceptable for an MMO game of this scale, for the paying portion of SOE's customers - the worst is the ever-present (AT LEAST since the Valkyrie update) memory leak that I believe STILL hasn't been fixed. Priorities are all wrong. Who designs a ******* game, realises it has gained heavy amounts of bugs and glitches and STILL opts to develop new cosmetic items before it gets fixed? SOE does. Well, read this, SOE and read it carefully; you're now (if you weren't before) pissing off your consumers and if things don't get better, the complaints will get VERY loud. It's high-time you began offering refunds for those who've funded your little project into ******* up this game. Really. Look into my account's purchasing records (if you even hold those). Look at All-Access members' account purchase details. don't you think you're wasting our time, now? When I downloaded this game - a couple months before the Valkyrie update - it ran smoothly. Then said update happened and this is when the memroy leak got real for me (admittedly my system is an older build, but there is absolutely no denying the fact that it ran smoothly in pretty much every aspect, beforehand). I failed to notice other flaws because of the screen-freezing alone. I've done so much research into it, tried so many different options in an attempt to fix my own issue; but when I contact a technnical assistant at SOE, what do I get? My connectivity is probably the issue. **** off. Ever since then, it's like the performance has been thrown out of the window. Eventually I forced myself to use and put up with the apparent random crashing of the broken 32bit version of PS2, since my 64bit version screen-froze pretty much every few seconds for five seconds, at least. There was a short period recently where the 64bit issue for me was relieved a little (not fixed, but nowhere near as awful - it was actually playable), but now it's gone straight back to being unplayable. This time, however, it is both versions that are affected. I don't know exactly what the **** you put into that 9mb update, but it has dwarfed the major issues the preceding update presented. I, for one, can play in the 64bit version for around three mintues before my computer tells me that it is not responding. As for the 32bit version, well, as soon as I attempt to render anything, I get the error telling me that it is not responding. A friend told me that he got an error report from the game itself (haven't seen that in a while, I thought you were going to ditch it for good after the initial memory leaks?); G9...ironically, the wiki suggests reinstalling the game entirely - basically, in this context, you ****** the directory up so much even you suggest reinstalling it with exactly the same ****. Other than that, he experiences large MS gain (100 up to 4000) as well as screen-freezing for at least four seconds each time (especially as enemies begin to engage) and general hitching on a machine more than realistically capable of playing this game. Why is Planetside treated with such disregard? Why are you backing a ******* rip-off zombie survival game that WON'T get very far, instead? This game is almost entirely unique - and best of all - initially free to play; WHY is it not your flagship project? Who the hell is running that joint? This is a game and I do not have to pay for it or play it. But you know what? I played as it worked, played as it 'kind of ' worked and tried to play it when it 'probably wouldn't work'. I did my best to contact you for help to fix my issues, if it was a fault at my end (it ******* isn't and you know it isn't). I did my best to research my own fixes, including constant memory cleaners, defragments of my Planetside directory, file replaces and changes in the directory, graphic alterations, forcing the game into 32bit version...yaddayaddayadda. I paid for a HELL of a lot of **** - some cosmetic, some with some actual use - and now I feel completely let down. Money I make is being wasted on a game (which screams to me, personally, that I need a lifecheck, anyway) which is now getting worse, even TWO years into general release. What sucks the most is that in all that time, SOE have brought nothing to show for it but ******** excuses, cosmetic updates that I can't see for very for crashing and layers of lies and ****ups. The constant chain of bugs being introduced, while they were at least cosmetic issues and marginally amusing technical ones, has completely lost its novelty. The failupdates aren't funny anymore, I feel that it is actually a rather serious issue that you developers are going to have to face. The game needs overhauled, end of. You should keep well-working, stable backups of versions of the game at hand so that in the event you do break something, you can always let players use an older working version while you fix it. It needs to be revised. You need to focus entirely on performance issues - not stupid ones like how spawnroom shields work, or what weapon has a glitched model. Changing those thigns are useless if players can't actually play the ******* game. I can't imagine you're making much of a profit, now - hell, why else would you put updating pleas for donations and encouragement to go for premium meberships, in-game? If that's the case, then I can only imagine that it is feasible that Planetside is in danger of being closed as a project, because at this rate, it's going to be costing you too much to keep going (especially given the track record so far...). I don't intend to play this game properly, for a while yet, now. Unfortunately, I bought Station Cash yesterday while the game was still relatively playable (despite MY random MS increases from around 100 up to a ridiculous 300,000) and totally regret it now more than I ever have done with previous ****-ups. How can you regard 300,000ms as still being a connection, in a modern time? I'd probably get better connectivity using two cans and a piece of string. It's at the point, here, where I am going to encourage readers, now, to demand their money back and stop any memberships with the game and to generally stop playing if any issue has recently arisen for them. I think SOE has a false sense of security going when they look at their active server populations, when in fact, most of the players listed are simply 'putting up with the ****' in order to play a game they like. Test your damn updates and provide links on your LaunchPad News section that explicitly list ALL fixes and updates - even the ninja ones that go more-or-less unnoticed. Your community features players who even experiment with the game to locate causes of issues that you (SOE) probably aren't evena ware of, yet. If you give them a good, easily-found, clear description of your updates, then you might even begin to call them your 'third-party' development team. For free. For those reading this that are either new to the game or recently began playing it, I would strongly recommend going no further with playing it. It is, or will be, both a strain on the system and at some point in the future, will undoubtedly become an unnecessary strain on your patience. SOE should not be thanking players for their 'patience' so frequently - they should be providing a product that is 'as-described' and as flawed as little as possible. It should be a continuously-tested product on a variety of machines. The devlopers should keep in constant, direct contact with a wide group of dedicated players, so that they have a larger workforce for finding issues, at least, across many kinds of computer builds. There are other developers out there that provide their players with HUGE updates that introduce very few new bugs and produce a lot of fixes to existing ones. Sony should not be stupid enough to waddle into the MMO or FPS markets with a game that drastically fails to live up to player expectation. When i pay for this ****, I expect it to work as intended and as described. Right now and for a long while, now, it has not.