My LaunchPad is No Longer Supported?

Discussion in 'Player Support' started by RadarX, Mar 20, 2013.

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  1. RadarX

    A few players have been reporting issues with the Play button not being highlighted and unable to access PlanetSide 2. This is due to the use of an older version of the launcher that is no longer supported. Players will see the following if this is the case:

    [IMG]

    Clicking Upgrade will download the updated installer. When running this installer please choose Reinstall/Repair to correct the issue. If this is not an option, select "install a new copy" and select the folder your game currently resides in. This should prevent you from redownloading the client.

    Once the new launcher has been installed, the Play button should be come available.
    • Up x 4
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