Membership DBC not awarded

Discussion in 'Bug Reports' started by BrbImAFK, Mar 12, 2020.

  1. BrbImAFK

    My membership DBC was due today. For most of the day it was still listing as "Claimed - Next DBC on 12-Mar-2020." I was fine with that because I know that it is actually based on the TIME you signed up, rather than just the base day.

    However, about two hours ago, the DBC window rolled over from the above to showing both "Claimed" AND "Sign up for Membership." I haven't cancelled my membership, so what gives?

    [edit] Not sure if this is an Escalation bug or something I need to chase up with the Account Management team, but since the monthly roll-over has worked fine 'til now, I'm guessing it's Escalation.
    • Up x 1
  2. Montalvo

    Same for me, the panel shows Claimed but no DBC added to my account.
  3. BrbImAFK

    Give it a day or two, Montalvo. Mine resolved itself sometime between last night and this morning. Or RPG ninja-fixed it without telling me. I know which one *my* money's on! :p
    • Up x 1