Login problems

Discussion in 'Player Support' started by Bella, Jan 22, 2013.

  1. Bella

    I am trying to log into Planetside 2 ( with my own station name and password) from my bf'`s computer, he also plays it. But the launcher wont let me, it tells me I have the wrong username and password, although I know it`s correct. Is it not possible for us both to use the same computer to play the game, with different users? Is there something I can do to fix this?
  2. TSR-SeanF Customer Service

    There may be a caching issue occurring with the Launchpad software that is causing this issue. Go to your PlanetSide 2 directory and open the launchpad.libs folder. From there delete the launchpad.cache folder and try accessing the game once again.

    If your problem persists after doing so please feel free to open a support ticket with us for further assistance.

Share This Page