Come on people, get your wit together and realise that this is ****-up after ****-up. SOE make a LOT of money, I'm sure. Don't blame this on workforce. It's time to consider refunds SOE, don't you think? You're taking money from good people and just quoting little unapplicable lines from your terms and conditions. This is why you lost 20,000-odd players on Steam - and is why you will continue to lose players until you're told to close the Planetside project, because I would imagine it is becoming unprofitable, now. You don't go to a supermarket to buy a banana and watch the cashier eat most of it in front of you, before handing it to you.