Issues with water visual...

Discussion in 'Player Support' started by Keiichi58, Jan 19, 2015.

  1. Keiichi58

    I just recently got my computer replaced with a newer system.

    Using an MSI nVidia GTX970 card with 4 gigs of video ram and on an Intel i7-5820K 3.30 GHz system

    What I am seeing, right now on Hossin, water shows a checkboard like pattern. Often times it has to be looked at a distance with certain light, so as an example, I was at the North Eastern Warpgate, heading southwest a little, I was looking at water at a distance, didn't look like it was there for a moment, got closer, started seeing the checkerboard like look and then as I got closer, it looked correct, so it seems the problem is light reflection to a degree.

    The rest of the system stats I will list here:

    ------------------
    System Information
    ------------------
    Time of this report: 1/18/2015, 23:54:34
    Machine name: ########
    Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.141211-1742)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: To be filled by O.E.M.
    BIOS: BIOS Date: 12/18/14 21:56:22 Ver: 05.06.05
    Processor: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz (12 CPUs), ~3.3GHz
    Memory: 32768MB RAM
    Available OS Memory: 32594MB RAM
    Page File: 6783MB used, 26832MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 970
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 970
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_31601462&REV_A1
    Display Memory: 3563 MB
    Dedicated Memory: 3906 MB
    Shared Memory: 3752 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: SyncMaster PX2370 /PX23720Plus (Digital)
    Monitor Model: SyncMaster
    Monitor Id: SAM0656
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.4709 (English)
    Driver Version: 9.18.13.4709
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 12/13/2014 02:08:08, 17264312 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-5082-11CF-B765-6D111CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x13C2
    SubSys ID: 0x31601462
    Revision ID: 0x00A1
    Driver Strong Name: oem36.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section152:9.18.13.4709:pci\ven_10de&dev_13c2
    Rank Of Driver: 00E02001
    Video Accel:
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    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
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    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Sound Blaster Z)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_11020023&REV_1009
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: cthda.sys
    Driver Version: 6.00.0102.0032 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/17/2014 13:21:38, 1065728 bytes
    Other Files:
    Driver Provider: CREATIVE
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_1458A182&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.7266 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 6/10/2014 04:27:34, 3996888 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: SPDIF-Out (Sound Blaster Z)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_11020023&REV_1009
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: cthda.sys
    Driver Version: 6.00.0102.0032 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/17/2014 13:21:38, 1065728 bytes
    Other Files:
    Driver Provider: CREATIVE
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_1458A182&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.7266 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 6/10/2014 04:27:34, 3996888 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (Logitech G930 Headset)
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    Default Voice Playback: No
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    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
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  2. Lord Blackadder

  3. Keiichi58

    Thank you for this information... I play WoW and didn't see this, so wasn't sure if this was the case or not. Very interesting to see it is a driver bug as the other pictures you linked, I ran across with the exception of the Planetside 2 ones, and they were referencing earlier last year so I wasn't sure if this was the case or not.

    The other thing was, I had a GTX 760 card and not the 970, so didn't really see it.
  4. Lord Blackadder

    Yeah, it's a bug that specifically seems to appear with the new Maxwell cards from Nvidia (GTX 970 and 980). So you don't have to worry your card is broken or something. Hopefully Nvidia will fix this.