Having problems to enter my account !!!

Discussion in 'Player Support' started by AKMe, Aug 20, 2015.

  1. AKMe

    After i change my password yesterday i Can't enter my account!

    After you guys update launcher i was needed to change my password. I did this 3 times and nothing happened !!!
    I opened ticket yesterday and nothing happened!
    Please contact me GMs
  2. Bluboi

    same here. ive had a service ticket up for 3 days for daybreak to help me out, but no responses yet. good luck to you sir.
    • Up x 1
  3. CylonRaider

    Same here. All my characters are gone after resetting password. Latest launcher have some problems i guess.
    • Up x 1
  4. DarkTexas Volunteer Quality Assurance Assistant


    Greetings Guys,
    I would like to ask you to open a Supportticket on the Helpdesk (help.daybrakgames.com). If you have done that already you need to be patient. It can take up to 4 Days to get an Reply there since thousands of Tickets are coming in every day.

    Best Regards,

    Chris
    • Up x 1
  5. AKMe

    Hello man i can ask you the same - Ask from soe stop doing that kind of mistakes and we will not bother you anymore.
    I know all my accounts name, email, password. But i cant do nothing with my account !!!
    Maybe you guys should open telephone line to make it faster??? I dont see reasons to wait 4-5 days to play the game because of YOURS systems mistakes...

    P.S. thanks for answer. But its not helping me...