Problem: After clicking play, launcher stays at PLAYING, game doesn't launch, Planetside2 process spins at <20% CPU indefinitely. Left it running for 2h maximum with no effect. No error message, no crash, no game. HW: MSI GF75 Thin 10SCSR https://www.msi.com/Laptop/GF75-Thin-10SCSR/Specification OS: Win10 home x64 Installation type: Both Steam and DGC installed versions exhibit same behavior Troubleshooting steps taken: * All antivirus (Norton) installed has been removed and machine rebooted. No other suspicious software (VPN, antimalware, virtualization, debuggers etc) found * Windows firewall disabled, windows defender disabled * Windows update updated, graphics drivers and directx updated * Tried both Steam and direct DGC versions, all steps taken on both versions successively * Multiple reinstallations * Installed in DOS friendly short paths (direct to C:\Planetside2) * Multiple machine restarts * Multiple game validation checks ran, from Steam (for steam install) and within DGC launcher (for both) * Ran launcher direct from game directory * Ran launcher as admin and non-privileged user * Removed launcher cache - Launchpad.Cache from GameDir\LaunchPad.libs * Deleted Daybreak entries under %USERPROFILE%/AppData/LocalRow/ * Transplanted UserOptions.ini from working machine * Used different ISP, phone hotspot, bypassed router, used wired and wireless connectivity * Ensured game runs correctly on different machine on same network * Ensured all hosts touched by DGC launcher are reachable * Ensured no second or virtual monitor is attached, detected nor configured * Set different desktop resolution before launching game (native is 1920x1080) Logs: Logs were captured in following way: 1) Clear existing logs 2) Start DGC launcher 3) Verify integrity of game 4) Click play 5) Wait 5 minutes - at this time launcher button changes to PLAYING, Planetside2 6) Close launcher ApplicationUpdaterApi.log: [https://pastebin.com/hddykyRV] CefInternal.log: EMPTY FILE ExternalCommandProcessor.log: [https://pastebin.com/8hQBYKvD] ExternalLogging.log: [https://pastebin.com/Df8Y7AiR] ExternalLoggingApi.log: [https://pastebin.com/dZJet0n5] GameLauncher.log: [https://pastebin.com/4jatR94g] GameLauncherEngine.log: [https://pastebin.com/Hr8EC3uu] GameLauncherStartup.log: [https://pastebin.com/yx5Sevhh] GameLauncherStates.log: [https://pastebin.com/uCM0W4sC] GameLauncherStatistics.log: [https://rentry.co/GameLauncherStatisticslog] GameLauncherView.log: [https://rentry.co/GameLauncherViewlog] PatcherEvents.log: [https://rentry.co/PatcherEventslog] PatcherProgress.log: [https://rentry.co/PatcherProgresslog] WebCookies.log: [https://rentry.co/WebCookieslog] I'm out of ideas. Please help. Whoever helps me get this running gets to choose my faction, since clearly it has the smartest players!
