I'm probably posting this in the wrong place, but right after the first loading screen (presumably before character list), the game crashes with the same issue. I'm guessing it would be a different message if the servers were down. Am I stupid?
The same situation I'm already trying to go to it from the tenth of January. Maybe it's the game client that's wrong ( G-99 ) ...N7® .
Guys, reset your router and restart your computer. This worked for me. From what I understand, it's an issue with your connection and tied to your router.