Game causing computer to crash

Discussion in 'Player Support' started by Cuze, Nov 8, 2015.

  1. Cuze

    Since the last update I have been having issues where the screen would go to a solid light blue and freeze there. I can still hear in-game chat/sounds, but am unable to even use Ctrl + Alt + Del. The only way to get out is to force my computer to reboot. I do not have problems like this in any other game, and while monitoring the temperature of my GPU it was only getting to ~63C.

    OS: Windows 10 Pro 64 bit
    CPU: Intel Core i7-2600k Quad Core @ 3.40 GHz
    Memory: 32GB
    Video Card: NVIDIA GeForce GTX 970
    Driver Version: 358.87 (released 11/4/2015)
  2. RedArmy

    audio drivers seem to be a big ticket issue to crashes too. picking up a secondary audio card or having ur sound come via ur vid card fixed alotta issues for me
  3. Cuze

    I just went through my computer's event viewer and found this event:

    Application PlanetSide2_x6 has been blocked from accessing Graphics hardware.
    Event ID 4109
  4. Cuze

    Rolled back my video drivers to 355.98 and no more crashing.