Extended downtime today

Hey guys just wanted to personally apologize for the long downtime. We had several fixes we were trying to get up in this build, and one of them was to fix a large portion of the "Desync Issues" that players have been having for way too long.

Once we got the fix to live, however, we saw a problem that we hadn't seen in any of our other environments. We scrambled to fix that bug but try to preserve the actual desync fix, rather than just reverting the change out.

Hopefully, this results in a better play experience for you guys... I know these downtimes are frustrating, but we are working hard to improve the game.

Thanks for your patience.

can i just say as a suggestion for future updates add a test server where u do updates etc. so u dont have to shutdown the main servers?

Thank you!

that way before u put the update out u can test it and make sure everything 100%

Thanks for all the improvements made. I really appreciate the work gone in.

Would have been nice of you guys to freeze premium/boosts or add a 1 day extension though. I am less inclined to buy another now I know they can be wasted.

Believe me we want to get the test server out as well. We're working on it.

Nah it's cool.

On your marks.

Well, thanks for taking the time to write this.

Now I'm curious, what was that bug?

Its good to know that you communicate with us about this! I cant say it often enough but this is actually preventing me from getting annoid - to know you are working on it and let us know

great stuff thats good to here

It says that servers are up both on the website and in-game but I believe they are still down and you guys are still working to fix the issues, right?

Edited : Nvm they are down now. Take as long as you want to fix'em. Rather wait longer and get a smooth game update.

Thanks for the info... very much appreciated. However, had this been communicated earlier, especially in the News and Announcement thread above, I think the children [myself included] would have been far less restless. There would have been less 'boos' and a lot more 'yeas' at this point.

This thread is awesome because 2 developers actually posted.

Thanks devs!

The extra downtime is annoying but if they nail that deysnc issue it will be totally worth it.

mattherson is broken for me its stuck on Logging into the world.

Strange. The servers are up and unlocked, but when I click play from the character list/selection screen, I just get a spinner and the words "Logging In ..." at the green button on the bottom of the screen. Listened to the theme music loop through three times now, no joy.

exactly same with me click login on character select and nothing happens... :'( maybe coz amount of ppl trying to get on?

servers are down now. They came up a moment ago and went down again.

Thanks for taking the time to update us!

I am in the take all the time you need to get it right boat. Thanks for your effort!