[BUG] Email Verification to Sign Up Create Account

Discussion in 'PlanetSide 2 Gameplay Discussion' started by AlcyoneSerene, Jun 21, 2020.

  1. AlcyoneSerene

    A friend recently tried a bunch of times to sign up to try the game but received no email verification, nothing in email spam folder either.

    I've asked on a few discord channels if anyone's encountered this problem, and notice even on recent Steam reviews people say they've never received verification either.

    What's the deal? Can this be fixed? Does Steam bypass that requirement? How can this game grow if the most basic step is locking them out!
    • Up x 4
  2. VanUp

    Same here. My son is up for fathers day, can't recall his password. Verification email won't send.

    Tried setting up a new account so we could at least play together. Nope. Tried multiple email providers just in case too. He's signed up through steam so I can tell you that sadly doesn't help.
    • Up x 1
  3. Liewec123

    sent a bug report? and maybe comment on reddit/twitter,
    dbg dont come to their own forums ;)
    • Up x 1
  4. NotziMad

    make a ticket, they always answer tickets.

    (even if it's only to say : "we can't answer") :p