Can't launch

Discussion in 'Player Support' started by DragonFX, Mar 15, 2016.

  1. DragonFX

    When I click the 'play' button after ps2 has finished installing the following message comes up:
    Unable to launch C:/Users/Public/Daybreak Game Company/Installed Games/PlanetSide 2/PlanetSide2_x64.exe - 216: This version of %1 is not compatible with the version of Windows youre running. Check your computers system information and then contact the software publisher.

    Why is this so? I use win10 32 bit
    DragonFX, Mar 15, 2016
    #1

  2. user101

    PS2 is so big that 32 bits can not support it. PS2 only runs in x64 windows and if you are using windows 10 run it in windows 7 mode.
    user101, Mar 15, 2016
    #2

  3. ObiVanuKenobi

    They stopped development of the 32 bit client because barely anyone uses a 32 bit OS nowadays, it was a waste of dev time and the 32 bit client was often running out of memory, you can't run the game without a 64 bit OS right anymore.
    ObiVanuKenobi, Mar 15, 2016
    #3

  4. andrea giannetti

    Same problem but i run windows 7 64bit , any advices?
    andrea giannetti, Mar 18, 2016
    #4

  5. ObiVanuKenobi

    You get the same error message? If yes then you have 32-bit windows.
    To check click start, right click computer, and look at "system type".
    ObiVanuKenobi, Mar 18, 2016
    #5