Biggest server ping so high

Discussion in 'Player Support' started by Genial, Mar 14, 2016.

  1. Genial

    Hi guys

    My english not very well ,Also please forgive me

    Back to themes
    I have problem to Biggerst server

    But the issue does not happen on the players live in Australia

    just only non-Australian players, will only have a problem

    Now,this is my ping in game

    [IMG]

    this is not normal to me

    My normal ping is 160~190 in game

    The problem began on March 10

    i come from to Taiwan

    My ISP it didn't connect to the problems any country

    So, I think it is the biggerst server problem

    by the way

    just only me have this problem ?

    It anyone is same to me not live in Australia, and then connect to the biggerst Server ping is very high?
  2. Lord_Mogul

    As a european player I can assure that many connections between Europe and eastern Asia are routed through the US.
    That can also be true for a lot of connections between your country and Australia.
    Basically: Taiwan --- USA --- Australia

    I see a similar latency from here.
  3. ObiVanuKenobi

    Have you tried Connery server?

    I'm from Europe and when i try to play on Briggs i get about 200ms latency and connection quality poor message.
  4. Genial

    I'm connect connery server is normal , ping is 170~190
  5. Thanh

    I usually play on Connery server (ping 200-250)but after the maintenance(March 10) my ping is over 500+ and i can't play on Connery.
    • Up x 1
  6. Genial

    Response TSR Sean F. via Email 03/22/2016 12:07 PM
    While technical and billing support cannot alter the design of the game, I wanted you to know that I have forwarded your concerns to the appropriate game team. Unfortunately, I cannot say whether or not this will be changed in the future, but I wanted to thank you for providing feedback on this.
    Regards,
    Sean F. Senior Technical Support Representative Daybreak Game Company