anyone else getting POOR to BAD connectivity lately?

Discussion in 'Player Support' started by baka, Sep 7, 2014.

  1. baka

    Even after the DOS issues, I have been almost a constant POOR to BAD quality in game. Is it just Level 3 giving their normal 'quality' of service?

    10 198 ms 199 ms 204 ms 4.34.48.149
    11 * * * Request timed out.
    12 203 ms 233 ms 206 ms ae-1-6.bar2.LasVegas1.Level3.net [4.69.148.1]
    13 205 ms 228 ms 211 ms ae-0-11.bar1.LasVegas1.Level3.net [4.69.148.125]

    14 121 ms 117 ms 121 ms SWITCH-COMM.bar1.LasVegas1.Level3.net [205.129.1
    6.50]
    15 211 ms 213 ms 214 ms vl3104.lvssw-2.sonyonline.net [64.37.168.26]
    16 122 ms 123 ms 119 ms lvspsn-liv-gw01.station.sony.com [64.37.174.140]
  2. bornintobattle

    yes, I am all so getting constant poor and bad connection notices. it will go say these things even with a 74 ping. be for labor day my connection had always been great. now it sucks. and I don't know how to find out what is wrong.
  3. TSR AlexS Customer Service

    I'm looking over our queues at the moment and found only a few issues regarding this. We are still gathering info therefore I highly suggest submitting in a support ticket. Every bit of information will help us pin point where the problematic area is.
  4. Magicool

    level3 is the problem:

    Routenverfolgung zu lp.soe.com [64.37.171.24]
    ber maximal 30 Abschnitte:
    0 Christian-PC.fritz.box [192.168.178.21]
    1 fritz.box [192.168.178.1]
    2 rdsl-krlh-de80.nw.mediaways.net [213.20.56.142]
    3 xmws-krlh-de01-chan-20.nw.mediaways.net [62.53.220.129]
    4 rmws-krlh-de01-gigaet-0-0-0.nw.mediaways.net [62.53.222.46]
    5 rmwc-stgt-de01-so-2-0-0.nw.mediaways.net [62.53.1.46]
    6 rmwc-brln-de02-xe-0-0-3.nw.mediaways.net [62.53.1.43]
    7 rmwc-brln-de01-chan-5-0.nw.mediaways.net [62.53.1.112]
    8 So3-3-0-0-grtparix1.red.telefonica-wholesale.net [84.16.10.213]
    9 Xe6-0-8-0-grtwaseq2.red.telefonica-wholesale.net [94.142.116.205]
    10 Xe-1-0-2-0-grtdaleq4.red.telefonica-wholesale.net [94.142.120.89]
    11 xe-10-1-1.edge5.Dallas3.Level3.net [4.71.122.5]
    12 * * *
    Berechnung der Statistiken dauert ca. 275 Sekunden...
    Quelle zum Abs. Knoten/Verbindung
    Abs. Zeit Verl./Ges.= % Verl./Ges.= % Adresse
    0 Christian-PC.fritz.box [192.168.178.21]
    0/ 100 = 0% |
    1 0ms 0/ 100 = 0% 0/ 100 = 0% fritz.box [192.168.178.1]
    0/ 100 = 0% |
    2 19ms 0/ 100 = 0% 0/ 100 = 0% rdsl-krlh-de80.nw.mediaways.net [213.20.56.142]
    0/ 100 = 0% |
    3 33ms 0/ 100 = 0% 0/ 100 = 0% xmws-krlh-de01-chan-20.nw.mediaways.net [62.53.220.129]
    0/ 100 = 0% |
    4 32ms 0/ 100 = 0% 0/ 100 = 0% rmws-krlh-de01-gigaet-0-0-0.nw.mediaways.net [62.53.222.46]
    0/ 100 = 0% |
    5 37ms 0/ 100 = 0% 0/ 100 = 0% rmwc-stgt-de01-so-2-0-0.nw.mediaways.net [62.53.1.46]
    0/ 100 = 0% |
    6 50ms 0/ 100 = 0% 0/ 100 = 0% rmwc-brln-de02-xe-0-0-3.nw.mediaways.net [62.53.1.43]
    0/ 100 = 0% |
    7 50ms 0/ 100 = 0% 0/ 100 = 0% rmwc-brln-de01-chan-5-0.nw.mediaways.net [62.53.1.112]
    0/ 100 = 0% |
    8 65ms 0/ 100 = 0% 0/ 100 = 0% So3-3-0-0-grtparix1.red.telefonica-wholesale.net [84.16.10.213]
    0/ 100 = 0% |
    9 154ms 0/ 100 = 0% 0/ 100 = 0% Xe6-0-8-0-grtwaseq2.red.telefonica-wholesale.net [94.142.116.205]
    0/ 100 = 0% |
    10 187ms 0/ 100 = 0% 0/ 100 = 0% Xe-1-0-2-0-grtdaleq4.red.telefonica-wholesale.net [94.142.120.89]
    100/ 100 =100% |
    11 --- 100/ 100 =100% 0/ 100 = 0% xe-10-1-1.edge5.Dallas3.Level3.net [4.71.122.5]

    Ablaufverfolgung beendet.

    Routenverfolgung zu lp.soe.com [64.37.171.24] ber maximal 30 Abschnitte:

    1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
    2 20 ms 21 ms 21 ms rdsl-krlh-de80.nw.mediaways.net [213.20.56.142]
    3 20 ms 20 ms 19 ms xmws-krlh-de01-chan-20.nw.mediaways.net [62.53.220.129]
    4 19 ms 19 ms 19 ms rmws-krlh-de01-gigaet-0-0-0.nw.mediaways.net [62.53.222.46]
    5 22 ms 21 ms 22 ms rmwc-stgt-de01-so-2-0-0.nw.mediaways.net [62.53.1.46]
    6 38 ms 35 ms 35 ms rmwc-brln-de02-xe-0-0-2.nw.mediaways.net [62.53.1.41]
    7 83 ms 118 ms 34 ms rmwc-brln-de01-chan-5-0.nw.mediaways.net [62.53.1.112]
    8 54 ms 55 ms 55 ms So3-3-0-0-grtparix1.red.telefonica-wholesale.net [84.16.10.213]
    9 138 ms 137 ms 132 ms Xe5-0-3-0-grtwaseq3.red.telefonica-wholesale.net [94.142.123.193]
    10 259 ms 190 ms 178 ms Xe2-1-6-0-grtdaleq4.red.telefonica-wholesale.net [94.142.127.97]
    11 248 ms 257 ms 260 ms xe-10-1-1.edge5.Dallas3.Level3.net [4.71.122.5]
    12 * * * Zeitberschreitung der Anforderung (Connection timeout).
    13 * * * Zeitberschreitung der Anforderung (Connection timeout).
    14 * * * Zeitberschreitung der Anforderung (Connection timeout).
    15 206 ms 205 ms 209 ms ae-1-6.bar2.LasVegas1.Level3.net [4.69.148.1]
    16 261 ms 288 ms 226 ms ae-0-11.bar1.LasVegas1.Level3.net [4.69.148.125]
    17 209 ms 210 ms 212 ms SWITCH-COMM.bar1.LasVegas1.Level3.net [205.129.16.50]
    18 208 ms 211 ms 211 ms lp.soe.com [64.37.171.24]
  5. sjtw_w_stot

    Lately?
    C-O-N-S-I-S-T-E-N-T-L-Y...
  6. Jackmove


    It has to be Planetside 2 doing this. I've been playing it for a long time and after this patch two glaring bugs have affected me:

    1)opening a terminal with middle mouse button causes a freeze to your character and you have to close planetside 2 through task manager and

    2) After playing for a while, everything will just stop and after a while, I will die. Ping goes to insanely high numbers and I have to close planetside and restart. Sometimes it resets my modem.
  7. HotPepperDelivery

    I'm also getting bad connection latency as well. On 96+ battles my latency jump from 95ms to 1250ms and the connection quality from good to bad. Just to let you know I have Verizon Fios 50 up and 25 down.
  8. Mechwolf

    Idk how to check the ping like you guys, but I've recently watched as the whole VS faction "lagged" out, and then i was watching a few TR guys in a sundy pick them off (legit kills, not just shooting) I was included... this happened on Emrald. And right before that there was a sudden lag spike... which have actually been pretty common as of late anyway.
  9. Mechwolf

    On a second note, when i tried to re-join the game, it said i had to fix something in my firewall in order to play the game right after... something about a game malfunction or something.