Uninstalling Issue

Discussion in 'Bug Reports' started by KripTed, Oct 25, 2022.

  1. KripTed

    When going into your installed apps on Windows 11 (think it happens on 10 as well) there's 2 Planetside 2 apps. When you uninstall one of them, you can't uninstall the other. It still stays in your installed apps. Maybe CCleaner can get rid of it, but I never tried.
    • Up x 1
  2. Mithril Community Manager

    Try going through the game launcher settings to uninstall the game. (It's the little wrench icon on the bottom left)
  3. KripTed

    I think I tried this and it still didn't work. I can try again. I mean it's not a huge deal, it just messes with my OCD a little lol.
  4. KripTed

    So, I tried it. It doesn't work. There's still 2 PlanetSide 2 programs in the installed apps section. When trying to uninstall you get a runtime error. This been happening as far as I can remember.


    [IMG]
  5. KripTed

    It will just keep stacking up when uninstalling and reinstalling. PlanetSide 2 (2) (3) (4) and etc. It never goes away and fully uninstalls. The only way to get rid of it completely is to reset/format the PC/drive.
  6. Mithril Community Manager

    Thank you, I've escalated this matter with the team for further review.
    • Up x 2
  7. KripTed

    Thanks. Hopefully it gets fixed. It makes me not want to install the game sometimes because of the issue.
    • Up x 1
  8. MykeMichail


    Same issue applies to Test Server.
  9. KripTed

  10. tigerchips

    Nope, i uninstalled every app and the reinstalled windows 10 while keeping my current files and the issue still persists.
  11. tigerchips

  12. KripTed


    Yeah and if you keep uninstalling and deleting it with ccleaner. It just keeps going (1) (2) (3) lol.