help me plz

Discussion in 'Player Support' started by Crushermagoo, Jan 7, 2015.

  1. Crushermagoo

    this is the error that i have:
    "The downloaded file is incomplete or was corrupted. An update may be in progress. Please try again in 20-30 minutes."
    /\
    this first happened yesterday, and I waited a couple hours and then tried again. l
    l
    my planetside2.exex64 and x86 are both gone, launcher tries to download it, but this happens.--------- l

    the downloading restarts once it finishes.

    help plz
  2. Crushermagoo

    ooh
    bad arrow by me
    sorry
  3. Crushermagoo

    and its Planetside2_x64.exe and Planetside2_x86.exe
  4. Crushermagoo

    here is the download error notepad-Tue Jan 06 16:56:13 2015: BadFileSig - PlanetSide2_x64.exe - http://pls.patch.station.sony.com/p...726/2ede118d9ac0e947fa5335b0fbb460eda18?cb=JD
    Wed Jan 07 17:21:11 2015: BadFileSig - PlanetSide2_x86.exe - http://pls.patch.station.sony.com/p...69a/fc8e932f344e5408d07f12299cfce170c77?cb=JD
    Wed Jan 07 17:26:10 2015: BadFileSig - PlanetSide2_x86.exe - http://pls.patch.station.sony.com/p...69a/fc8e932f344e5408d07f12299cfce170c77?cb=JD
    Wed Jan 07 17:50:01 2015: BadFileSig - PlanetSide2_x86.exe - http://pls.patch.station.sony.com/p...69a/fc8e932f344e5408d07f12299cfce170c77?cb=JD
    Wed Jan 07 20:36:06 2015: BadFileSig - PlanetSide2_x86.exe - http://pls.patch.station.sony.com/p...69a/fc8e932f344e5408d07f12299cfce170c77?cb=JD
  5. Crushermagoo

    good night everyone :)
  6. Crushermagoo

    if you're in the U.S at least
  7. Crushermagoo

    i just got the same message as before.....
    im ready to quit right now:mad::mad::mad::mad:
  8. Badname406

  9. Crushermagoo

    okay, will do
    ty
  10. Irathi


    Did you try to data validation tool in the launcher?

    if nothing else works, uninstall it, reboot, re-install.
  11. PresidentFreeman

    What Irathi said is a good idea, to validate open the launcher, then press the little wrench icon down the bottom left hand corner, then select the option that says "Validate Game Assets".

    This checks to see that all the game files are ok, if anything is wrong it will redownload them.
  12. Crushermagoo

    I'm validating the files right now.
    i hope it works :)
  13. Crushermagoo

    this is what came up after it tried downloading them

    *Warning: Retrying PlanetSide2_x86.exe
    *Warning: Retrying PlanetSide2_x64.exe
  14. Crushermagoo

    and the downloading reset
    back to square one :(
  15. Crushermagoo

    #reinstalling right now
  16. Crushermagoo

    it... said the same thing as before.

    "The downloaded file is incomplete or was corrupted. An update may be in progress. Please try again in 20-30 minutes."

    I've tried everything, nothing is working.
  17. AllyElly

    Just checking, you using the standalone version right? Not steam version?
  18. Crushermagoo

    right. I'm not using steam
  19. AllyElly

    Lets start with these from previous people with same issues and how they resolved em, hopefully they'll help you. I'd say start with basics, make sure machine is clean of all malware etc, make sure you run as it as admin etc etc... more than likely some maleware throwing a spanner in your works

    https://forums.station.sony.com/ps2/index.php?threads/launchpad-unable-to-update-files.183639/
    https://forums.station.sony.com/ps2...ed-file-is-incomplete-or-was-corrupted.67975/

    Let us know what happens, good luck
  20. Crushermagoo

    it is back up and functional, after completely deleting all of my files and reinstalling windows, then downloading planetside 2 again.
    im soooooooooooooo happy :)